Questions & Answers

1-10 of 145 Questions
  • Question
    Is there a sansung french door refridgerator that comes without the water filtration and ice maker feature?   (3 Answers)

    Is there a samsung french door refrigerator that comes without the water filtration and ice maker feature?

    By Margi August 28, 2012.

    Answers
    • Best 
      Answer

      Thanks for the question. All current Samsung refrigerators are designed with the option to connect to water, and have built-in icemakers; however, the icemakers can be turned off if you don't connect to water or prefer not to use it. Most also have internal water filters, though these can be removed. If you do choose to connect to water, Samsung recommends using the internal filtration system if you don't have an external system in your home, since mineral deposits or debris from the water supply could damage the fridge's water lines over time. We appreciate you considering Samsung! Ms. Samsung

      By MsSamsung August 29, 2012.

      • Samsung Representative
  • Question
    Where is the water dispenser located in the refrigerator?   (5 Answers)

    By Anonymous April 23, 2016.

    Answers
    • Best 
      Answer

      Left side on the inside. Not on the door but on near the front edge of the inside.

      By Eric August 27, 2016.

    • Question
      Opening bottom freezer drawer   (11 Answers)

      Do the top french doors need to be open in order to open the bottom freezer drawer?

      By Anonymous November 19, 2012.

      Answers
      • Best 
        Answer

        Of course not...that would be a waste of time and energy. All doors open separately!

        By NDFBFAN May 13, 2015.

      • Question
        Does 25.5 cu inches mean it's 25.5 inches wide? If not, what is the width?   (3 Answers)

        By Dinah May 18, 2015.

        Answers
        • Best 
          Answer

          Hi Dinah, Thanks for your interest in the RF261BEAESR. This model's storage capacity for the refrigerator and freezer combined is 25.5 cubic feet. The width is 35-3/4". - Ms. Samsung

          By Anonymous May 19, 2015.

          • Samsung Representative
      • Question
        Do I need a water line installation kit with my refridgerator? It's a Samsung RF261BEAEB   (4 Answers)

        I bought a refrigerator from a BB store and all I purchased was the refridgerator and the insurance...yet on the website they say others bought the water line installation kits, ice cube line kits and no one told me about these. Are they important to my Samsung running properly??

        By helmit December 12, 2014.

        Answers
        • Best 
          Answer

          Thanks for the question. The RF261 Refrigerator does require a water line installation kit for connecting the Refrigerator to your home's water supply in order for the internal water dispenser and automatic ice maker to function. - Ms. Samsung

          By Anonymous December 15, 2014.

          • Samsung Representative
      • Question
        RF261BEAESR-Is this true stainless steel model? Which other Samsung ones are true stainless steel? What are the benefits of true stainless steel?   (1 Answer)

        RF261BEAESR - Is this true stainless steel model? Which other Samsung ones are true stainless steel? What are the benefits of true stainless steel?

        By Anonymous September 8, 2012.

        Answers
        • Best 
          Answer

          Thanks for your questions. Yes, the RF261BEAESR has a real stainless steel finish on the surface of the doors and drawer. The Best Buy website clearly states which models are real stainless steel, and which ones have other finishes which include Stainless Platinum, Black or White. Stainless steel is designed to resist rust and other stains. Customers who choose this finish are often attracted to the smooth luster and want to match other stainless steel appliances in their kitchen. Ultimately, which finish you choose really depends on your personal style preference. - Ms. Samsung

          By MsSamsung September 10, 2012.

          • Samsung Representative
      • Question
        will the delivery people take the doors off so it will fit through the door?   (3 Answers)

        Model : RF261 beaesr Need to know if the doors come off and will the delivery person take them off.

        By Nick December 8, 2012.

        Answers
        • Best 
          Answer

          Thanks for your interest. The doors and drawer can be removed from the RF261BEAESR for delivery through doorways as narrow as 30". Please call 888-BEST BUY or contact your local Best Buy Appliance Associates for information about what's included in the delivery. - Ms. Samsung

          By MsSamsung December 10, 2012.

          • Samsung Representative
      • Question
        What's the warranty for RF261BEAE in USA   (2 Answers)

        Samsung web site and bestbuy store in USA said it 1 year part and labor, 10 year sealed system, but the user manual says it's 1 year part and labor, 5 year sealed system in USA and 1 year part and labor, 10 year sealed system in Canada.

        By Anonymous November 7, 2012.

        Answers
        • Best 
          Answer

          The RF261BEAE carries a product warranty in the USA of 1 year parts and labor, with 5 years parts and labor on the sealed system consisting of the compressor, evaporator, condenser, drier, and connecting tubing. For more information about the warranty, as well as information and availability of an extended warranty, please call 888-BEST BUY or 800-SAMSUNG, or contact your local Best Buy appliance team. Thank you, Ms. Samsung

          By MsSamsung November 8, 2012.

          • Samsung Representative
      • Question
        Where is the water dispenser? It says internal water dispenser, does it just go to the icemaker or can you fill a glass too?   (5 Answers)

        By HerMoojesty May 30, 2016.

        Answers
        • Best 
          Answer

          The water dispenser is on the inside of the fridge. The ice dispenser is in the freezer. You can fill glasses and even a coffee pot or a pitcher.

          By samsung June 23, 2016.

        • Question
          Can this refrigerator be used in a garage that can get as cold as 35F?   (2 Answers)

          By Alice H. September 5, 2015.

          Answers
          • Best 
            Answer

            Hi Alice H., Thanks for the question. Samsung doesn't recommend installing the RF261BEAEWW where the temperature will go below 50ºF. - Ms. Samsung

            By Anonymous September 8, 2015.

            • Samsung Representative

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