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Check to see if the ice off function is illuminated on the front of the freezer door ? Did you run several gallons of water through the water lines. You may have air in the lines therfore no ice. There is a test button which is visible after you pull the ice tray out. I had to run this before the tray would fill with water. Hope this helps
Sorry, there was a problem. Please try again later.If the water line is secure and you've already verified that the ice maker is turned on, then it's possible that your ice maker may be defective. If you haven't already done so, you may wish to schedule an in-home service appointment and evaluation by calling 1-888-BEST-BUY (1-888-237-8289).
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