A:AnswerYou have to move both sides of the top shelf as I discovered.....the right side is supported by the left side, which didn't work out for me. I ended up using some shorter Tupperware pitchers instead.
A:AnswerI'm happy to help with this, Golfer! First, here is a link (https://bit.ly/3lsPjWe) to the user manual for this model. On pages 9 and 10 you can find some very useful diagrams with all the dimensions you need for installation. ^Jecca
A:AnswerHi KayC! I'm happy to help with this! I have this link (https://bit.ly/39bZx8f) that has detailed information explaining why the ice appears the way it does. ^Jecca
A:AnswerYes it can! In fact, that shelf can be complete removed for easier cleaning. Step by step instructions on how to remove this shelf can be found here: https://bit.ly/3bfAtxu. ^Jecca