“ice forming in lower freezer on bottom enough to block drawer from closing. i turned water off to unit for 30 days and ice still formes.”
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Hi there, We understand how you feel regarding this fridge. We are here to assist you. We recommend checking the resources below for steps to take when frost forms inside the fridge. Frost forms in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1149521469), and it will help our team pull up your information. ^Rodel
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