We have had the refrigerator one week. Food freezing in bottom drawer. We raised the setpoint 2 degrees every day to 43 until food stopped freezing. Now we have an 8 degree difference between top and bottom. Is that normal? Could I have a fan issue? null

Question

joanna38marie · Accepted Answer

I noticed the same thing happening to our refrigerator. We had ours for 1 month now and this is the second refrigerator, because the ice cube door won't work.

Samsung · Answer

Hi there, 
I can definitely help with that. Our Samsung Refrigerators are designed that way. I have some information that will explain on the best ways to store items in your fridge compartment. See link below:
https://www.samsung.com/us/support/answer/ANS00084845/
Thank you for choosing Samsung. ^Brad

“We have had the refrigerator one week. Food freezing in bottom drawer. We raised the setpoint 2 degrees every day to 43 until food stopped freezing. Now we have an 8 degree difference between top and bottom. Is that normal? Could I have a fan issue?”

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