Questions & Answers

Name: Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
Brand: Samsung
SKU: 6397574
Price: 1299.99 USD
Availability: InStock
Rating: 4.5 (4673 reviews)

Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

Model:: RS27T5200SG; |
SKU:: 6397574

User rating, 4.5 out of 5 stars with 4672 reviews.

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QuestionHow do you reset the water filter light when you replace the filter ?
Asked 3 years ago by Todd.
- Answer Hi Todd, Glad you ask about how to reset the water filter light. You can use the following steps to reset the filter light: 1. Find the Filter Reset button on the control panel if it's available. It is sometimes the secondary function of another button on the panel. 2. Once located, touch and hold the correct button for 3 seconds until the light resets. 3. The filter icon will either turn off or change back to its normal color when it's reset. This starts the 6-month timer over again. If you have inquiries and need further assistance in the future, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Once you contact us, you can provide this reference number 1144888097. ^Rainly
  Answered 3 years ago by Samsung
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Questionthe ice crush option, how much does it break up the ice? and what is the size of cubes.
Asked 3 years ago by john.
- Answer It crushes it to different sizes. Some will be fine power other pieces like large rock salt
  Answered 3 years ago by Justincd
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QuestionWhat are the exterior dimensions of this side-by-side frig/freezer?
Asked 3 years ago by Delta.
- Answer Here's the link: https://www.bestbuy.com/site/samsung-27-4-cu-ft-side-by-side-refrigerator-with-large-capacity-stainless-steel/6397576.p?skuId=6397576
  Answered 2 years ago by Thekatman
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QuestionIs it self defrost?
Asked 3 years ago by Anonymous.
- Answer Yes , it is call “ on demand “
  Answered 3 years ago by Victor
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QuestionDoes this fridge have a drawer for meat/ deli/ cheese/ etc? If so, where is it? Cannot see any.
Asked 3 years ago by contents.
This question was asked about the related product: Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - White
- Answer No , and this disadvantage.
  Answered 3 years ago by Victor
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QuestionIs there a deli drawer in this model. Usually a shallow drawer.
Asked 3 years ago by Joan.
- Answer No.
  Answered 3 years ago by SBurton
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QuestionWhat is the minimum width of the space needed for the refrigerator side door to open 90 degrees? The manual does not answer this question since it only shows the door opening 170 degrees.
Asked 3 years ago by Concernedbuyer.
- Answer Hi there, Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the clearance needed for the fridge to open 90 degrees. Allow 3.75" of clearance when installing along a wall. This will allow the door to open 90 degrees without the handle contacting the wall. Please the link below for more details. Installation clearances on page 2 https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/side-by-side/pdp/rs27t5200-features/022820/pc/WillitFit_RS27T5200_V3.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144777541 Have a great day. ^Charles
  Answered 3 years ago by Samsung
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QuestionDoes the fridge come with a water filter already installed in it or do I need to purchase one?
Asked 3 years ago by Allie.
- Answer Comes with 1
  Answered 3 years ago by Anonymous
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QuestionWhat does open box mean
Asked 3 years ago by Kafwain.
- Answer Dear Valued Best Buy Client, Thank you for loving the product. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. They can either answer your question or transfer you to your local store to answer your specific concerns. Reference Ticket Number: 1144733867 ^Camille
  Answered 3 years ago by Samsung
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QuestionThe reset button for the filter does not eliminate the red light. Model No RS27T5200SR
Asked 3 years ago by GeorgeA.
- Answer Don't expect it to acknowledge a replacement filter, unless it is a "Samsung" brand. It's just another one of the self serving idiosyncrasies of Samsung to maneuver people into paying more $$ for other completely compatible filters.
  Answered 1 year ago by hpski50
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QuestionDoes standard installation include icemaker hooked up? Is the old unit removed by delivery team?
Asked 3 years ago by DebbieL.
- Answer Dear Valued Best Buy Client, Thank you for reaching out. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. Your reference number: 1144766774 Leo
  Answered 3 years ago by Samsung
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QuestionWe bought this unit but it isn’t out of the box yet. Does it come with the hose that hooks up to the water connection?
Asked 3 years ago by Robin.
- Answer No
  Answered 3 years ago by Victor
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QuestionIt this an inverter refrigerator?
Asked 3 years ago by Sandery.
- Answer Hi Sandery, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel. Yes, this refrigerator has a Digital Inverter Compressor, hence is an inverter refrigerator. I have shared the specification sheet below. Please access the link for your reference. https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/side-by-side/pdp/rs27t5200sg-aa/gallery/RS27T5200SR_V7.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144686532 Leo
  Answered 3 years ago by Samsung
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QuestionCan we convert this freezer side to refrigerator ? I hardly use freezer need more space for refrigerator
Asked 3 years ago by User.
- Answer No
  Answered 3 years ago by Victor
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QuestionOur frig was installed this morning however the icemaker doesn't work. We tried everything, read book, tried troubleshooting...
Asked 3 years ago by Anonymous.
- Answer I believe the manual says the icemaker won't really work until 24 hours after installation. Give it time ;)
  Answered 3 years ago by KWadFam
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QuestionHow does the cooling system work? I just bought one but I don't hear any fans and the freezer started to cool from the bottom. Does it have any fans?
Asked 3 years ago by Rei.
- Answer Yap there are 2 fans, one is inside the refrigerator and the other one is at the back beside the compressor
  Answered 3 years ago by Dreamref
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Questionis refrigerator on wheels? Can this unit be seen at Best Buy in Bradenton,Fl?
Asked 3 years ago by Anonymous.
- Answer Dear Valued BestBuy Client, To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. Ticket number: 1144604171 ^Rainly
  Answered 3 years ago by Samsung
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QuestionMy brand new fridge has been recently scratched. What can I do to touch it up? Thank you.
Asked 3 years ago by Eliz.
- Answer Samsung
  Answered 3 years ago by Theresahomekitchen
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QuestionWhat is the width with the doors open. The refrigerator will be placed against a wall and with thick doors I need to know the width
Asked 3 years ago by Glo.
- Answer Hi Glo, Thank you for reaching us about the width of the Samsung refrigerator if the door is open. You can check the measurement guide on this link: https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/side-by-side/pdp/rs27t5200-features/022820/pc/WillitFit_RS27T5200_V3.pdf. If you have inquiries or need further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung, and have a great day! Ticket number: 1144488426 ^Rainly
  Answered 3 years ago by Samsung
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QuestionWhat are the width clearance dimensions for the doors to be opened enough to allow function but not necessarily open all the way? So approx. 100 degrees open.
Asked 3 years ago by TJG.
- Answer Hi TJG, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Black stainless steel. You will need 2 inches on the sides for you and your household to open the doors 100 degrees. I have shared the user manual link below. Please access the link and turn to pages 16 - 17 for the complete dimension of the refrigerator. https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144466005 Leo
  Answered 3 years ago by Samsung
  Answer this question

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Questions & Answers

Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

Q: QuestionHow do you reset the water filter light when you replace the filter ?

Q: Questionthe ice crush option, how much does it break up the ice? and what is the size of cubes.

Q: QuestionWhat are the exterior dimensions of this side-by-side frig/freezer?

Q: QuestionIs it self defrost?

Q: QuestionDoes this fridge have a drawer for meat/ deli/ cheese/ etc? If so, where is it? Cannot see any.

Q: QuestionIs there a deli drawer in this model. Usually a shallow drawer.

Q: QuestionWhat is the minimum width of the space needed for the refrigerator side door to open 90 degrees? The manual does not answer this question since it only shows the door opening 170 degrees.

Q: QuestionDoes the fridge come with a water filter already installed in it or do I need to purchase one?

Q: QuestionWhat does open box mean

Q: QuestionThe reset button for the filter does not eliminate the red light. Model No RS27T5200SR

Q: QuestionDoes standard installation include icemaker hooked up? Is the old unit removed by delivery team?

Q: QuestionWe bought this unit but it isn’t out of the box yet. Does it come with the hose that hooks up to the water connection?

Q: QuestionIt this an inverter refrigerator?

Q: QuestionCan we convert this freezer side to refrigerator ? I hardly use freezer need more space for refrigerator

Q: QuestionOur frig was installed this morning however the icemaker doesn't work. We tried everything, read book, tried troubleshooting...

Q: QuestionHow does the cooling system work? I just bought one but I don't hear any fans and the freezer started to cool from the bottom. Does it have any fans?

Q: Questionis refrigerator on wheels? Can this unit be seen at Best Buy in Bradenton,Fl?

Q: QuestionMy brand new fridge has been recently scratched. What can I do to touch it up? Thank you.

Q: QuestionWhat is the width with the doors open. The refrigerator will be placed against a wall and with thick doors I need to know the width

Q: QuestionWhat are the width clearance dimensions for the doors to be opened enough to allow function but not necessarily open all the way? So approx. 100 degrees open.

Top Rated

QuestionHow do you reset the water filter light when you replace the filter ?

Questionthe ice crush option, how much does it break up the ice? and what is the size of cubes.

QuestionWhat are the exterior dimensions of this side-by-side frig/freezer?

QuestionIs it self defrost?

QuestionDoes this fridge have a drawer for meat/ deli/ cheese/ etc? If so, where is it? Cannot see any.

QuestionIs there a deli drawer in this model. Usually a shallow drawer.

QuestionWhat is the minimum width of the space needed for the refrigerator side door to open 90 degrees? The manual does not answer this question since it only shows the door opening 170 degrees.

QuestionDoes the fridge come with a water filter already installed in it or do I need to purchase one?

QuestionWhat does open box mean

QuestionThe reset button for the filter does not eliminate the red light. Model No RS27T5200SR

QuestionDoes standard installation include icemaker hooked up? Is the old unit removed by delivery team?

QuestionWe bought this unit but it isn’t out of the box yet. Does it come with the hose that hooks up to the water connection?

QuestionIt this an inverter refrigerator?

QuestionCan we convert this freezer side to refrigerator ? I hardly use freezer need more space for refrigerator

QuestionOur frig was installed this morning however the icemaker doesn't work. We tried everything, read book, tried troubleshooting...

QuestionHow does the cooling system work? I just bought one but I don't hear any fans and the freezer started to cool from the bottom. Does it have any fans?

Questionis refrigerator on wheels? Can this unit be seen at Best Buy in Bradenton,Fl?

QuestionMy brand new fridge has been recently scratched. What can I do to touch it up? Thank you.

QuestionWhat is the width with the doors open. The refrigerator will be placed against a wall and with thick doors I need to know the width

QuestionWhat are the width clearance dimensions for the doors to be opened enough to allow function but not necessarily open all the way? So approx. 100 degrees open.