Questions & Answers

Q: QuestionCan i keep this fridge in garage in winter in ohio ?

Asked 4 years ago by Anonymous.

• A:Answer It’s so beautiful why would you, but in case that’s where you want to put it you can.

  Answered 4 years ago by DoreenVerified Purchase

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Q: Questionwhat kind of warranty comes with the refrigerator and are parts here or in china

Asked 4 years ago by concerned.

• A:Answer I'm happy to help with this! First, here is a link (https://bit.ly/32LB3CC) to the full terms and conditions of the manufacturer warranty for this model. As this model is designed for use in the US, we strive to have parts for it available across the country. However, if for some reason the parts needed were not available, we would look into pursuing other options on a case by case basis. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionOne of our freezer shelves shattered. Where can we purchase a replacement freezer shelf?

Asked 4 years ago by Shelving.

• A:Answer ask best buy or call samsung up.

  Answered 4 years ago by Doreen

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Q: QuestionDoes this come in Counter depth?

Asked 4 years ago by Sandy.

• A:Answer Thanks so much for asking, Sandy! To help with this, I'm providing this link (https://bit.ly/3c0xfP2) to all the currently available side by side refrigerators that are also counter depth. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you get ice from the ice maker inside the refrigerator? To fill up larger things? Wondering if you can easily open it to grab ice. Thank you

Asked 4 years ago by Piper05.

• A:Answer Yes. It’s very easy to remove, but it doesn’t seem to hold a lot of ice. So it depends on what you’re trying to fill.

  Answered 4 years ago by gxhidVerified Purchase

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Q: QuestionIs there a closed compartment for butter?

Asked 4 years ago by Grandma04.

This question was asked about the related product: Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - White

• A:Answer Hello, this refrigerator offers multiple shelves, door bins and drawers in the fridge and freezer sections. We manufacture several different models with various features. Please visit our website Samsung.com or your local home improvement store to ensure you get the best refrigerator for your home. Thank you for choosing Samsung. ^Lena

  Answered 4 years ago by Samsung

  
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Q: QuestionHow do you unlock the ice maker?

Asked 4 years ago by Dawn.

• A:Answer You have to hold the ice lever for more then 5 seconds.

  Answered 4 years ago by DoreenVerified Purchase

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Q: QuestionHow many inches back do the door hinges go?

Asked 4 years ago by kate.

• A:Answer Hi kate! To help answer this, I have two dimensions I can provide. The first is the full dimensions of the refrigerator: 35 7/8" x 70 1/16" x 33 1/2". I also have the dimensions of this model with the doors and hinges removed: 35 7/8" x 68 5/8" x 18 15/16". ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes my Samsung RS27T5200SR come with an egg tray

Asked 4 years ago by Dennis.

• A:Answer No egg trays. Hope that’s helpful.

  Answered 4 years ago by DoreenVerified Purchase

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Q: QuestionCan I keep this in my garage as a second fridge?

Asked 4 years ago by Me.

• A:Answer Yes you can.

  Answered 4 years ago by DoreenVerified Purchase

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Q: QuestionSamsung Frig RS27T5200SR How to raise the temperature on the Frig side. I followed the manual instructions perfectly and set it from 37 up to 39 locked back up the digital screen and it quickly changed back to 37 Please help

Asked 4 years ago by FT.

• A:Answer Did you hold it more then 5 seconds?

  Answered 4 years ago by DoreenVerified Purchase

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Q: QuestionDOES THE SAMSUNG RS27T5200SR HAVE ROLLERS ON THE BOTTOM FOR EASY MOVING?

Asked 4 years ago by dennis35503.

• A:Answer Yes, it rolls front to back only very easily.

  Answered 4 years ago by SnoskeeterVerified Purchase

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Q: QuestionTrying to adjust the doors and find the fridge door is at it's lowest, but still about 3/16-1/4" higher than the freezer door. Can the freezer door be raised?

Asked 4 years ago by Topshelf.

• A:Answer I have the same issue and it looks like there is no adjustment for the freezer door. The manual says both doors are adjustable, but I don’t see anything. Did you figure this out?

  Answered 4 years ago by Anonymous

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Q: QuestionWHATS THE WARRANTY ON FRIG

Asked 4 years ago by FRIG.

• A:Answer I'm so glad you asked! I actually have this link (https://bit.ly/3EqhGgE) to the full terms and conditions of the manufacturer warranty. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionHow many amps does the refrigerator pull?

Asked 4 years ago by Dom.

• A:Answer Thanks so much for asking, Dom! I have the power ratings for this model listed as: 115V / 60Hz / 5.0A. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionwhat is a normal temperature setting for the freeze and fridge side.how do i adjust it

Asked 4 years ago by jenny.

• A:Answer Hey jenny! I'm happy to help with this. I have this link (https://bit.ly/3BTSXPN) that has everything you need to know about setting the temperature on your refrigerator. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat is the best way to clean the outside of the fridge?

Asked 4 years ago by Les.

• A:Answer Hi Les! I've got just what you need! This link (https://bit.ly/2XwNDmp) has everything you need to know about keeping your refrigerator looking it's best. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questiondoes it dispense ice without opening the door

Asked 4 years ago by Rabi.

• A:Answer It sure does, Rabi! This model features a dispenser in the door, that can be used without opening the door. This dispenser can dispense either water, crushed ice, or cubed ice. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat country manufactured this item?

Asked 4 years ago by George.

• A:Answer Samsung refrigerators are made in South Korea, Germany, China, Hungary, South Africa, Luxemburg, Sweden, and India. In 2018, Samsung Electronics America began commercial production of home appliances in Newberry County, South Carolina. I just googled it.

  Answered 4 years ago by MarsVerified Purchase

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