Questions & Answers
- Model:
- RS27T5200SR
- |
- SKU:
- 11004667
Q: QuestionNeed dimensions and do you remove old one. Thanks
Asked by Joan.
- A:Answer Hello, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about the measurement of this Samsung refrigerator. We understand that it is essential for you to know. We're here to help. Here are the dimensions: Depth 33 1/2" (851 mm) Width 35 29/32" (912 mm) Height 68 21/32" (1744 mm) Overall Height 70 3/32" (1780 mm) You may also refer to the user manual for additional information about the product, including its total measurements for installation purposes. See pages 16-17. https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144252672 -Angelica
Answered by Samsung

Q: QuestionWhat are the dimensions of the refrigerator drawers?
Asked by JoJo.
- A:Answer Inside: 15.5 X 6.625. There is a 2.5" X 2.5" notch on the back right corner of each shelf to allow for the door pull.
Answered by DNSlighter
Q: QuestionA manual did not come with the refrigerator. How do we obtain one?
Asked by Anonymous.
- A:Answer Greetings! Thank you for reaching out and we hope you are in good health. To get a copy of your user manual, I have shared the link below. Please click on the link to get a copy of the user manual. https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf Please feel free to get in touch with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144264261 Leo
Answered by Samsung

Q: QuestionSilly question but can the freezer hold frozen pizza boxes?
Asked by Dlee.
- A:Answer YES IT WILL HOLD A FROZEN PIZZA BOX.
Answered by GREG
Q: Questiondoes a water filter come with the unit or do you have to buy one?
Asked by Anonymous.
- A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel. The refrigerator comes with a filter that needs replacing every 6 months (and typically, about 300 gallons (1200L) of water); the filter indicator blinks red for several seconds when you open the door, reminding you that the filter needs to be replaced. I have included below the user manual for the refrigerator. Please click on it and turn to page 43. https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf The compatible water filter for this refrigerator is HAF-QIN Refrigerator Water Filter. I have included a link below for additional steps and information. https://www.samsung.com/us/support/answer/ANS00060149/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144289605 Leo
Answered by Samsung

Q: QuestionI just bought my refrigerator and it's been two days.I have only about four cubes of ice.
Asked by Jackie.
- A:Answer Jackie, check to verity that you have the required water pressure for the fridge, the required pressure is between 20 - 125 psi. You can check the pressure by dispensing 3/4 cup of water. Here is a troubleshooting guide to support your concerns on the ice maker (https://bit.ly/3kqhMKU). We thank you for choosing Samsung for your home! ^Lena
Answered by Samsung

Q: QuestionDoes this model come w/o the in-door water/ice dispenser?
Asked by denny.
- A:Answer Our side-by-side refrigerators offer the external water/ice dispenser feature. Thank you for choosing Samsung! ^Lena
Answered by Samsung

Q: QuestionAre the shelves adjustable?
Asked by Suzann.
- A:Answer No, the shelves are not adjustable. Each shelf has good height
Answered by Soshbutt
Q: Questionwhere is the ice maker reset button? It stopped making ice after less than 1 month, when I called helpline, they instructed me to first try to press the reset button but i can't find it!
Asked by Alfred.
- A:Answer Hi Alfred, Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. To reset the ice maker, press, and hold the ice maker button on the control/feature panel for 3 seconds. I have included the user manual link below. Please click on the link and turn to pages 32, 39 for additional assistance with resetting your ice maker. https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144306001 Leo
Answered by Samsung

Q: QuestionWhat kind of water filter do I need for this refrigerator?
Asked by Mido.
- A:Answer Hi Mido, Thank you for reaching out and we hope you are in good health. The compatible water filter for your refrigerator is HAF-QIN. Please click on the link below for replacing a water filter on your refrigerator. https://www.samsung.com/us/support/answer/ANS00060149/ Please feel free to get in touch with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144264587 Leo
Answered by Samsung

Q: Questionwhat is the total amps on this refrigerator
Asked by Anonymous.
This question was asked about the related product: Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
- A:Answer The refrigerator requires Volt/Amps 115V / 60Hz / 5.0A. You can view this information on our website Samsung.com under product specifications. Thank you for choosing Samsung! ^Lena
Answered by Samsung

Q: Questionwhat is the total refrigerant for this model
Asked by buyer.
- A:Answer Samsung 27.4 model # RS27T5200SR/AA
Answered by Ycooper
Q: Questiondoes this refrigerator have a wifi camera on the inside?
Asked by Shane.
- A:Answer No
Answered by Brad
Q: QuestionWhat is the width of the unit without the doors? I understand that the door can be removed, I have a flight of stairs that leads to the kitchen and is not wide enough (less than 36"). Hoping that the width is narrow without the doors.
Asked by Ben.
This question was asked about the related product: Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
- A:Answer The information provided by the retailer is correct, Ben. Thank you for choosing Samsung! ^Lena
Answered by Samsung

Q: QuestionCan this unit be placed in a garage?
Asked by Anonymous.
This question was asked about the related product: Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
- A:Answer it can be placed anywhere if there is space, if you want the ice and water function to work all you need is a line run to it.
Answered by remix405
Q: QuestionHow do doors open and close without handles?
Asked by Anonymous.
- A:Answer The refrigerator has recessed handles. Thank you for choosing Samsung! ^Lena
Answered by Samsung

Q: QuestionHow can I change the temperature of the refrigerator?
Asked by Linda.
- A:Answer I have a side by side samsung I want to raise the temp on the fridge how do I do it?
Answered by jobo
Q: QuestionCan the door be removed
Asked by Bal77.
This question was asked about the related product: Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
- A:Answer Hi Bal! Yes, the doors can be removed during installation. You can find instructions on how to do this beginning on page 19 of the user manual (https://bit.ly/2ALihNr). ^Jecca
Answered by Samsung

Q: QuestionDoes this have a water dispenser and an ice dispenser or just ice?
Asked by Sj.
- A:Answer Both
Answered by Rose
Q: QuestionAre all the parts Samsung parts? Specifically compressor? I purchased a kenmore and it turned out it has LG compressor and main control parts.
Asked by Hemi.
- A:Answer All parts are Samsung.
Answered by Doreen












































