“My refrigerator was installed about 24 hours now and the water from the dispenser is not as cold as I expected. Will the dispensed water be colder in the next day or so?”
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Hi Emmanuel, Thank you for reaching out and we hope you are in good health. We are saddened to know that water from the dispenser is warm. This is not the experience we want for our customers. I have included a link below to resolve your concern with the water dispenser. https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad I also have included the user manual link below for reference in the future. https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144280107 Leo
Sorry, there was a problem. Please try again later.No, the water temperature will remain the same.
Sorry, there was a problem. Please try again later.Good morning, Emmanuel! Ours hasn’t been delivered yet and won’t be until mid-September. I write now to advise contacting customer support for Samsung or the folks at Best Buy (I assume you’re like me and had someone install it). I don’t actually know how this model works, but I do know that the one my family had growing up produced cool, not cold water. This was because there was no reservoir. It basically drew it from what was a tap in the wall and filtered it. There was not time to chill the water. My thinking is this model will be the same, but I plan to ask the folks installing it when it arrives. I am sorry I cannot be more help. I understand your frustration - I’m a guy who likes a cold glass of water, too! :)
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