“Our frig was installed this morning however the icemaker doesn't work. We tried everything, read book, tried troubleshooting...”
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I believe the manual says the icemaker won't really work until 24 hours after installation. Give it time ;)
Sorry, there was a problem. Please try again later.Greetings! Thank you for reaching out, and we hope you are in good health. We are saddened that the ice maker isn't working on its first day on the job. Your feedback helps us understand where we can take steps to improve our product and service. I have shared Samsung links below that will guide you through the steps in getting this resolved. https://www.youtube.com/watch?v=heJu7r3JqNc https://www.samsung.com/us/support/troubleshooting/TSG01001014/ https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144669256 Leo
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