“I have broken one of the shelves on the French door. Can you point in the right direction in replacing the shelve.”
1-1 of 1 Answer
Greetings, Thank you for your inquiry. Let us get you the information you need. To replace the broken shelf on your refrigerator, follow the resources below to remove the broken shelf. For tips, click the hyperlinks and watch the embedded video (if available). Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS10006824/ To order a replacement, identify the specific shelf by determining which one needs replacement (e.g., top, middle, bottom, left door, right door). You can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please include reference number 1151286127 in your message so our team can locate your information. Have a great day. -John
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