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I understand what you mean. We're always available to help you out, Carole. This guide will walk you through the fridge's noises and suggest steps to take. We recommend entirely watching the video and clicking the embedded link about "Correct the cooling issue" under "Beeping or chiming." Understanding the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146522189, to help our team pull up your information. Have a great day! ^Chrystel
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