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Page Showing 81-100 of 187 questions
  • QuestionDoes our refrigerator have a freezer on the bottom

    Asked by Spud.

    • Answer Hi Spud, Great question! We appreciate your query concerning the fridge. Yes, this unit has a freezer drawer at the bottom. Have a great day. ^Chrystel

      Answered by Samsung

  • QuestionAre the shelves in a Samsung three door fridge adjustable?

    Asked by Bullnettle.

    • Answer Hi Bullnettle, Great question! We appreciate your query regarding the shelves. This unit model has adjustable shelves for your convenience. Have a great day. ^Chrystel

      Answered by Samsung

  • QuestionIs this refrig suppose to have water n ice tray catcher in front by where you get a drink?

    Asked by Frig.

    • Answer Mine did not come with one. Not sure if it was supposed to.

      Answered by BrianN

  • QuestionHi i just purchased the new fridge I just have one concern the water dispenser keeps dripping water. Is there anyway to make it stop.

    Asked by Family.

    • Answer Mine did that for the first day or so. I read somewhere online that this is normal for a short while and it did stop for me. Unfortunately the freezer also stopped freezing.

      Answered by BrianN

  • QuestionDo any of the protection plans cover the ice maker?

    Asked by Cardsfaninmo.

    • Answer Dear Valued BestBuy Client, To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Reference Number: 1144642999 Have a great day. ^Charles

      Answered by Samsung

  • QuestionIs this refrigerator loud? Does it continuously run? Can you hear it from another room?

    Asked by Anonymous.

    • Answer Hi there. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser. A refrigerator is never completely quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation. Once the desired temperature is set, the compressor will automatically turn on until it reaches the set temperature. Opening the fridge door frequently will let out the cool air, and the fridge will again turn on the compressor to get the set temperature. I highly recommend visiting this link for the reference guide: Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144639752 Have a great day. ^Charles

      Answered by Samsung

  • QuestionDoe the freezer door handle lift up to open the door?

    Asked by PabloQ.

    • Answer Hi PabloQ, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless steel. Yes, the freezer door handle lifts up to open the door. Samsung horizontal handle (such as those on the freezer of French Door refrigerators); these handles do not attach directly to the door. Instead, they attach to a spring-loaded plastic mount that helps open the door. Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144527371 Leo

      Answered by Samsung

  • QuestionIs this a single or dual evaporator system?

    Asked by PabloQ.

    • Answer Hi PabloQ, We appreciate your question about the evaporator the refrigerator is equipped with. The refrigerator has 1 evaporator in the freezer. Cold air generated in the freezer is shared with the fridge called the damper. All-around cooling can create a more even temperature and make it cool faster. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144895081 and it will help our team pull up your information. Leo

      Answered by Samsung

  • QuestionIs there a deli drawer under the two crisper drawers?

    Asked by 143Annie.

    • Answer Hi 143Annie. Thank you for reaching out regarding your Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser if there is a deli drawer under the 2 crisper. Regarding your concern, I will be sharing the image of your refrigerator to assist you further. Here is the link to your user manual for the image of the refrigerator. Please go to pages 14 and 15. https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144535624 ^Camille

      Answered by Samsung

  • QuestionHow much clearance does it require for the refrigerator to have enough ventilation (for the fan)? Is it bad to have it flush in its space (overheating, etc.?)

    Asked by Anonymous.

    • Answer Greetings, Thank you for reaching us about the installation clearance of the Samsung refrigerator. You can check the installation specification. Here's a link: http://image-stgus.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/pdp/rf27t5201/pdf/RF27T5201SR_V4.pdf. If you have inquiries and need further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Ticket number: 1144655000 Thank you for choosing Samsung! ^Rainly

      Answered by Samsung

  • QuestionHi, Does it have flex zone / cool drawer feature for the cold cut meat etc?

    Asked by Lisa.

    • Answer There is a separate, smaller drawer across the width of the refrigerator just above the produce, etc drawers that would serve the purpose. I don’t believe it has a separate temperature zone.

      Answered by SamsungProduct

  • QuestionWhat is required side clearance if placing refrigerator in an enclosed area?

    Asked by Ermh.

    • Answer Hi sideclearance, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless steel. Both doors open 130° and when they are fully open, measurement from the side of the refrigerator to the edge of the door is 13 2/8" (337 mm). I have included the user manual link below. Please click on the link and turn to page 17 for the complete information for clearance of the refrigerator. https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144301100 Leo

      Answered by Samsung

  • QuestionIs this refrigerator finger print resistant?

    Asked by Bradley.

    • Answer Well.... I would call it easier to clean after your fingerprints get on it instead of "resistant"

      Answered by BrianN

  • QuestionIs this refrigerator fingerprint resistant

    Asked by Anonymous.

    • Answer No

      Answered by Amaizing

  • QuestionWhy are the horizontal handles for some French Door Samsung refrigerators loose and appear funky? Can they be tightened?

    Asked by PJ123.

    • Answer Hi PJ123, I appreciate you reaching out regarding your Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser door handle. Regarding your concern, the door can be tightened. I also have your user manual for additional help in tightening the door. Please go to 28. https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144191133 ^Camille

      Answered by Samsung

  • QuestionIs this refrigerator fingerprint resistant like other samsung models?

    Asked by Pete.

    • Answer Hi there Pete! This model is not listed as having a fingerprint resistant coating. However, I can provide this link (https://bit.ly/3sZMqBK) that will take you to a full list of currently available Samsung model refrigerators that do have the fingerprint resistant coating. ^Jecca

      Answered by Samsung

  • QuestionWill you take the old refrigerator for disposal

    Asked by Dianna.

    • Answer Dear Valued Best Buy Client, To better assist you with this issue, don't hesitate to get in touch with our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille

      Answered by Samsung

  • QuestionHow can I find a replacement for a gallon bin on the right door?

    Asked by Jennifer.

    • Answer I'm happy to help with this, Jennifer! I recommend checking with SamsungParts.com or calling 1-800-627-4368 for information on purchasing additional parts and accessories for your Samsung appliances. ^Jecca

      Answered by Samsung

  • QuestionJust got my fridge and its making ice but no water coming out?

    Asked by Dixie.

    • Answer I'm happy to help with this, Dixie! Here is a link (https://bit.ly/3rn1E3b) to our guide on what steps to take if the ice or water dispenser is not functioning as it should. ^Jecca

      Answered by Samsung