A:AnswerShouldn't be! There is some standard refrigeration / compressor noise as it cools and works, but nothing too loud or seemingly a problem
Read the manual for recommended settings and verify with SAMSUNG. They are so helpful if you call their representatives.
A:AnswerGreetings,
We are glad to receive your question about removing the water filter. Let us help you.
Please see the link below for the steps to replace the water filter in your Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00060149/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146940474, which will help our team pull up your information.
^Rainly
A:AnswerHi Perk,
We understand the difficulty you are experiencing with your Samsung refrigerator model RFG298 series. We are here to help.
There are several reasons why water is pooled into your crisp drawers and the common reasons are leaks from the water filter/back wall and or condensation. I have shared a Samsung link below to guide you on what to check for. The link has 4 radio buttons you can choose from, we recommend going through the second, third, and fourth selections. The third and fourth selection has an embedded video we encourage you to watch in full.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852
In addition, your water filter needs to be replaced every 6 months or when 300 gallons of water have been used. I have shared this model's user manual link. Please turn to page 22 for the water filter indicator and page 36 for replacing the water filter.
https://downloadcenter.samsung.com/content/UM/201012/20101211161106275/DA68-01847A_EN.pdf
Below is the Samsung link for the compatible water filter model for your refrigerator model.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/hafcu1-water-filter-hafcu1-xaa/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146854545 to help our team pull up your information.
Leo
A:AnswerThere is a little screw that needs to be loosened and then all you did is push up (or left for the horizontal freezer handle). The fridge came with an allen key that fits the screw.
A:AnswerDear Valued Best Buy Client,
To better assist you with your question about haul away service, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
A:AnswerGreetings!
We understand your situation where water is accumulating in the fridge pantry drawer. We are here to assist.
I have shared a Samsung link below that will help with your experience. The link has an embedded video. You may skip to 01:10 and watch the video till 01:50.
Water leaks in a Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146826109 to help our team pull up your information.
Leo
A:AnswerHi Manu,
We are happy to answer your question about the compatible water filter for this Samsung refrigerator model.
The compatible water filter is HAF-QIN. I have shared the Samsung link for the water filter below.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146821284 to help our team pull up your information.
Leo
A:AnswerHi Manu,
We are happy to answer your question about the compatible water filter for the refrigerator model.
The compatible water filter is HAF-QIN. I have shared the Samsung link below for the water filter as a reference.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
I have also shared a Samsung link below that provides steps to replace the water filter of Samsung refrigerator models.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146816567 to help our team pull up your information.
Leo
A:AnswerHi PapaOla
In the past, Samsung has increased the amount of ferrous material in the stainless steel panels to make them magnetic by customer request.
However, we do not have any records as to which models are magnetic or which are not.
The best way to find out would be to visit a local vendor like Lowes, Home Depot, or Best Buy to see if they can stick a magnet on the door. You can also try calling them and seeing if one of the agents there can try for you to save a visit.
Have a great day.
^Charles
A:AnswerHello there,
Here at Samsung, we encourage our customers to minimize the use of paper, which is why we encourage them to take advantage of accessing the digital copy on our website:
Manual:
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
Have a great day.
^Camille
A:AnswerHello there,
We understand how it feels to have a noisy fridge. Let's get the fridge back to normal.
Below is a link to help you diagnose if your fridge is noisy. Please play each sound and pick the sound that matches the noise you hear. Kindly click on the embedded word and watch the video included.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146735026) to help our team pull up your information.
Have a great day.
^Camille
A:AnswerDear Valued Best Buy Client,
Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
