Questions & Answers

Q: QuestionI recently bought this fridge, and it was installed a few days ago. It's been making a loud buzzing or rattling noise with increasing frequency and I can't figure out what's causing it. It doesn't seem to be vibrating against anything. What should I do?

Asked 2 years ago by Amanda.

• A:Answer It could be the ice maker

  Answered 2 years ago by Anonymous

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Q: QuestionDoes this fridge work without attaching it to plumbing?

Asked 2 years ago by Laura.

• A:Answer Yes, the ice maker feature can be turned on or off as needed.

  Answered 2 years ago by GreenstoneVerified Purchase

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Q: Questionhello, my door measurements are about a inch too small. are the doors removable ??

Asked 2 years ago by Robcyn.

• A:Answer Hi Robcyn, Yes, you can remove the doors. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 2 years ago by Samsung

  
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Q: QuestionI have 36 inch total width. The one side will be up against a wall. Will this be enough room for the door to open to 90 degrees?

Asked 2 years ago by Rachael.

• A:Answer Hi Rachael, We appreciate your question about whether 36 inches is enough to open the door 90 degrees when it is up against a wall. 36 inches is not enough space to open the door (90 degrees) which is right up against a wall. 3.625 additional inches of width space is to open the door at 90 degrees because of the door handle. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionI have a Samsung refrigerated that freezer gets cold but top hand does not

Asked 2 years ago by Bob.

Q: QuestionDoes this model offer measured amount options from the water dispenser ?

Asked 2 years ago by Rich.

• A:Answer yes.

  Answered 2 years ago by JosephMVerified Purchase

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Q: QuestionIs this refrigerator counter depth?

Asked 2 years ago by Mihir.

• A:Answer Yes

  Answered 2 years ago by SomRVerified Purchase

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Q: QuestionJust set up this fridge and the freezer will not cool or make ice

Asked 2 years ago by Freezer.

• A:Answer set the freezer on 5 degrees and the refrigerator on 36 degrees.

  Answered 1 year ago by david

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Q: QuestionHow do I remove the glass the drawers sit it? Something spilled underneath the glass and I can’t get it out.

Asked 2 years ago by TC.

• A:Answer use soft cloth to clean it

  Answered 1 year ago by anguyenVerified Purchase

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Q: QuestionHow does one use the Shabbas mode to turn the light off when opening the fridge doors

Asked 2 years ago by Lee.

This question was asked about the related product: Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel

Q: QuestionAre the Freezer bins spaces adjustable or molded to a fixed size?

Asked 3 years ago by SizeMatters.

• A:Answer They are molded to a fixed size and NOT adjustable

  Answered 3 years ago by KimDVerified Purchase

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Q: QuestionHow do you control and change temperatures?

Asked 3 years ago by Eduardo.

• A:Answer There is a digital panel on the inside of the right door where you can control the fridge and freezer temperatures.

  Answered 2 years ago by Tkadams30

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Q: QuestionI have an opening that is exactly 35 3/4 wide. Will this fridge fit/work in this space?

Asked 3 years ago by Kano2122.

• A:Answer Hi Kano2122, The measurement of 35 3/4 is a tight space, thanks for asking before making the purchase. This Samsung refrigerator model has a width of 35 3/4 inches. It will not work/fit well into your space. It is recommended to have a minimum clearance of 3 3/4 inches from the wall to allow the door to swing open. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionHow do you adjust the temp for a warmer setting?

Asked 3 years ago by Anonymous.

• A:Answer Greetings! We appreciate your question about adjusting the temperature of this Samsung refrigerator model. To adjust the temperature of the refrigerator, press the fridge button repeatedly on the control panel. You may select between 34 °F and 44 °F. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes the new refrigerator come with the water filter?

Asked 3 years ago by KF.

• A:Answer Yes, we just purchased one about 3 weeks ago and it did have the filter with it.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionMy floor to overhead cabinet measures 69 inches. Will this model fit?

Asked 3 years ago by mymother211.

• A:Answer Height To Top Of Refrigerator (Without Hinges) 68 7/8 inches Height To Top Of Door Hinge 70 inches ask if feet are adjustable

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this model have a dual evaporator?

Asked 3 years ago by Evaporator.

• A:Answer Hi, It's an interesting question about the evaporator of this Samsung refrigerator! Let us get the answer for you. As per checking, this refrigerator does not have a dual evaporator. Thank you! -Angelica

  Answered 3 years ago by Samsung

  
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Q: Questionthe left door will not close unless you push it. My other refrigerator had a magnet somewhere on the door. Can this part be ordered? ??magnet for door???

Asked 3 years ago by Anonymous.

• A:Answer The divider that is attached to your left door is the seal for both left a right doors.

  Answered 3 years ago by d19r59m

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Q: QuestionDoes it come with an ice tray or bucket?

Asked 3 years ago by BOBD.

• A:Answer This model does not.

  Answered 3 years ago by d19r59mVerified Purchase

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