Questions & Answers

Q: QuestionAfter installing the fridge doors the light doesn’t come on

Asked 5 years ago by Dj.

Q: QuestionCan I make the water temperature to room temp.? it is coming out cold and my teeth hurt? is there any option to make it room temp?

Asked 5 years ago by Nirav.

This question was asked about the related product: Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

• A:Answer Hi Nirav! The refrigerator has a reservoir that holds about a quart of water, or approximately 2 - 4 glasses. So if the refrigerator's reservoir has been used up, the water may be warm, depending on the incoming water's temperature. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionDo you have replacement parts? The clear cover bottom shelf left side door. I just dropped it trying to get it back on after cleaning!

Asked 6 years ago by Pawn.

This question was asked about the related product: Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

Q: QuestionWhere is air vent in freezer

Asked 6 years ago by Anonymous.

This question was asked about the related product: Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

Q: QuestionDoes SamsunG FRIG model RF28NHEDBSR HAVE WIFI?

Asked 6 years ago by Dj.

This question was asked about the related product: Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

• A:Answer No, this refrigerator is not Wi-Fi compatible.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIce maker access door unable to open / not making ice.

Asked 6 years ago by Evie41950.

This question was asked about the related product: Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

• A:Answer I'd like to help you with this, Evie41950! This link (https://bit.ly/2OFma8T) can help you determine the cause and solution for your ice maker troubles. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionI need someone to measure the real height on the 28.2 Cu. Ft. 4 Door French Door. The specs mention 68.875 inches height without hinges and I need no more than 68 inches under my old cabinet. We were wondering we can adjust the wheels.

Asked 6 years ago by Juliwulli.

This question was asked about the related product: Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

• A:Answer Hello Juli. The height of the refrigerator is not adjustable. The height without the hinges is listed for if the doors need to be removed during installation. I would recommend looking over all of the listed dimensions in the product specification section of this link (https://bit.ly/2FuU7Jp). ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionWill cubed ice stay frozen in the flex drawer if I have it on the meat (29 degrees F.) selection?

Asked 6 years ago by jdsfres.

This question was asked about the related product: Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

• A:Answer Hi there, jdsfres! While the Meat setting on the Flex Drawer is below freezing temperature, frequent opening of the drawer and allowing warm air to enter could cause ice to begin the melting process. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionNeed a refrigerator no more than 68 inches tall. Hinge tops can be a little higher as they don’t go under the cabinet. Current one is 68 and 3/4 inches high. Prefer a French door, stainless steel, with a water dispenser and ice cube dispenser on door.

Asked 6 years ago by Bonnie.

Q: QuestionHow old is this refrigerator rf28hmedbsr

Asked 6 years ago by Samsung28.

This question was asked about the related product: Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

• A:Answer Hello Samsung28, this model is a 2018. Thank you. ^SuSu

  Answered 6 years ago by Samsung

  
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Q: QuestionDoes it have rollers

Asked 6 years ago by BJP.

• A:Answer Yes, this product has rollers.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs this finger resistance? I have little ones?

Asked 6 years ago by cents.

This question was asked about the related product: Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

• A:Answer No, this model is not fingerprint resistant.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionSamsung - 28.15 Cu. Ft. 4-Door French Door Refrigerator with Counter-Height FlexZone Drawer - White Can anyone tell me what the measurement is from the floor to the bottom of the french door on this model?

Asked 6 years ago by Robfamily.

This question was asked about the related product: Samsung - 28.15 Cu. Ft. 4-Door French Door Refrigerator with Counter-Height FlexZone Drawer - White

• A:Answer Hello Robfamily! All the available product dimensions can be found here: https://bit.ly/2FuU7Jp. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionWhy has the ice maker got a "lock" icon showing? What makes it go away?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

• A:Answer Great question! The lock icon indicates the child lock is enabled. For more information on the child lock feature, and how to turn it off, you can look at page 19 of the User Manual. If you need a copy of the manual, here's a link (https://bit.ly/2FuU7Jp) to where you can download it. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionWater dispenser was putting out a good volume of water in a glass for drinking, but now the volume has lessened substantially. Does it mean it needs a new filter

Asked 7 years ago by Bankzky.

This question was asked about the related product: Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

• A:Answer Good question, Bankzky! There are a few different things that could cause the water to dispense slowly. Check out this link (https://bit.ly/2EdQepH) for some more information. ^Jecca

  Answered 7 years ago by Samsung

  
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Q: QuestionDo you charge for delivery? How soon can you deliver if I order today?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Samsung - 28.15 Cu. Ft. 4-Door French Door Refrigerator with Counter-Height FlexZone Drawer - White

Q: QuestionWhat color are the sides? Black or Dark Grey ? Medium Grey?

Asked 7 years ago by Rocky.

This question was asked about the related product: Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

• A:Answer The same color as the front only made from a metal that works for magnets.

  Answered 6 years ago by cjcj

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Q: QuestionHow do i activate the door alarm

Asked 7 years ago by Oso.

• A:Answer I imagine you found this out already, however the button is on the left door right above energy saver. Iirc you press it once. I don't believe it's a three second press

  Answered 7 years ago by NickLVerified Purchase

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Q: QuestionOur refrigerator like this one is getting condensation inside and water is pooling in the vegetable drawer even when I have it on low humidity. Any ideas on what could be wrong? Also it doesn't seem to be cooling enough even when it is set on 36 Degrees.

Asked 7 years ago by terr.

This question was asked about the related product: Samsung - 28.2 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

• A:Answer Hi Terr. I would love to help here. Please, check this article (https://bit.ly/2v1Awc5), it will show some information on how to prevent the water from pooling under the vegetable drawer. ^Joan

  Answered 7 years ago by Samsung

  
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