“Has Samsung engineers corrected the ice maker so it will work?”
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Greetings! We understand how important it is to know whether this matter has been addressed. Our engineering teams have taken steps to review the ice maker design and make technical adjustments where necessary. Current production models reflect those engineering updates. If you already own a unit and need assistance, our support team is available to help ensure it operates as intended. Should you need assistance with the ice maker, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1152168780 to help our team pull up your information. Leo
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