“Lower ice maker produces very little ice We have the 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel with the second ice maker in the freezer. It makes about two cube levels of ice and stops. The temperature is set to -4 in the freezer. Even leaving it alone and not using that ice for an entire weekend the lower tray is only 1/3 full. Is there a way to adjust this?”
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Thanks for the question. If you haven't already, please be sure to level the cubes in the ice bucket, so it doesn't pile up at one end making it appear to the sensor that the bucket is full and preventing it from making more ice. Additional suggestions for maximizing production can be found in the User Manual and in the Troubleshooting Guide on Samsung's website. If these suggestions don't help you get more ice from your RF28HFEDBSR, please call 800-SAMSUNG to speak with an agent who will be happy to help determine a solution. - Ms. Samsung
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