Questions & Answers

Name: Samsung - 28 Cu. Ft. French Door Refrigerator - Black stainless steel
Brand: Samsung
SKU: 5119009
Price: 2499.99 USD
Rating: 4.3 (2064 reviews)

Samsung - 28 Cu. Ft. French Door Refrigerator - Black stainless steel

Model:: RF28HFEDBSG/AA; |
SKU:: 5119009

User rating, 4.3 out of 5 stars with 2064 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 61-80 of 106 questions

Ask a Question

QuestionFor the white model, are the door handles metal or plastic? You cannot tell in the picture and it is not in the spec listing.
Asked 7 years ago by Sebastian.
- Answer They are metal.
  Answered 7 years ago by Laptop
  Answer this question
QuestionWhy does the Samsung 28 cu. ft. refrigerator French door RF28HFEDBSG/AA have 3.4 more cubic ft. than the 24.6 French door RF263BEAESG when the measurements are the same? Both have exterior ice/water options.
Asked 7 years ago by doorcounty.
- Answer I really have no idea. Just love the look of this refrigerator.
  Answered 6 years ago by Suse48
  Answer this question
QuestionWhile filling a glass of cubed ice the fridge switches to crushed on its own. Is this normal? Also I have had this unit for two months now and the ice is still cloudy. Never cleared up.
Asked 8 years ago by Merv.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer Mine does the same thing only had i a couple of weeks.
  Answered 8 years ago by Schoolesquire
  Answer this question
QuestionI was leaning on the refrigerator and a chime went off. I looked at the screen and it said O FF. Now the whole thing is not getting cold at all. Everything is melting. How do I fix it?
Asked 8 years ago by JonnO.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer It's likely the door alarm is perhaps broken or not set correctly to "On".
  Answered 6 years ago by ChiMikeIL
  Answer this question
QuestionWe have a OF OF in the ice panel = the touch screen and nothing is working but the lights in the refrigerator. Can you help, I cant locate our manual? Tammie
Asked 8 years ago by tthelen.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer Ask the Geek Squad Agent. Perhaps they can provide another manual.
  Answered 6 years ago by ChiMikeIL
  Answer this question
QuestionSpecs say 28CF, what is the CF size of the refrigerator vs. the CF of the freezer?
Asked 8 years ago by Mamacast.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer This has 28.07 cubic feet of internal space total. The refrigerator compartment is 18.9 cubic feet and the freezer compartment is 8.93 cubic feet.
  Answered 8 years ago by CommunityAnswer
  Answer this question
QuestionWhere are the door hinges placed on this model? Are they on the top, outside of the doors? We want to place the refrigerator as deep as we can into an opening and yet still be able to open the doors fully.
Asked 8 years ago by Lesley.
- Answer The hinges are on the top.
  Answered 8 years ago by CommunityAnswer
  Answer this question
QuestionDimensions
Asked 8 years ago by Kid.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer Kid, Dimensions are as follows: Width 35 6/8 " Depth = On Cabinet 29 Inch & W/O Handle 33 1/2 Inch & With Handle 36 Inch Height = W/O Hinge Cap 68 7/8 Inch & With Hinge Cap 70 Inch ^Heath
  Answered 8 years ago by Samsung
  Answer this question
QuestionJust delivered today. Inside water dispenser tube shooting water at an angel resulting in water splashing every where when used. Does this require a service technician call? So frustrated.
Asked 8 years ago by NancC.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer I'd suggest: Yes. Contact the Geek Squad Agent.
  Answered 6 years ago by ChiMikeIL
  Answer this question
QuestionCAN THE DOORS ON THE SANSUNG MODEL RF28HMEDBSR/AA OPEN WIDER, THEY ONLY OPEN 125 DEGREES NOW.
Asked 8 years ago by NEWCASTLE.
- Answer The only open 125 degrees
  Answered 6 years ago by CelineJimenez
  Answer this question
QuestionHow tall is this model?
Asked 8 years ago by Anonymous.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer Product information says 70 inches.
  Answered 8 years ago by Kurimu
  Answer this question
QuestionDoes the filter light stay on all the time?
Asked 8 years ago by Anonymous.
- Answer No
  Answered 7 years ago by Heinz
  Answer this question
Questionwhat is the manufacturer's warranty?
Asked 8 years ago by debbie.
- Answer 1 Year Parts and Labor 5 Years Parts and Labor on Sealed Refrigeration System (Compressors, Evaporator, Condenser, drier, connecting tubing) 10 Years Parts and 5 Years Labor on Digital Inverter Compressor
  Answered 8 years ago by SuperDad
  Answer this question
QuestionIs the stainless steel smudgeproof?
Asked 8 years ago by Dee.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer It's not smudge proof but easy clean .
  Answered 8 years ago by DJANIMALAL
  Answer this question
QuestionI've had my Frig for a year. My ice maker stopped working. What could be the problem?
Asked 8 years ago by Charlie.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer Time to contact the Geek Squad Agent.
  Answered 6 years ago by ChiMikeIL
  Answer this question
QuestionCan you buy this refrigerator without the ice maker?
Asked 9 years ago by Anonymous.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer Not this one specifically. You'd have to look for a unit without any items you don't want. Look at the criteria on the left hand side of the screen about items to have. Do not check on ice maker.
  Answered 6 years ago by ChiMikeIL
  Answer this question
QuestionHaving a Samsung Model# RF28HFEDTSR delivered tomorrow. Just read the reviews here & I'm concerned about it being noisy & having rust and ice/water dispenser issues. Is this the norm? If so, I'd rather get something different before delivery. Pls, advise.
Asked 9 years ago by RRAR.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer I bought the refrigerator and returned it. It was too noisy! The frig hummed loudly and it was nonstop. Water trickles each time you fill a glass with ice. Poor product!
  Answered 7 years ago by seasheller1
  Answer this question
QuestionWhat is the dimension of this refrigerator?
Asked 9 years ago by Anonymous.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer This product measures 68.88 by 35.75 by 36 inches.
  Answered 9 years ago by CommunityAnswer
  Answer this question
QuestionIs there a smaller removable bin in the top part of the freezer drawer? I see it pictured but it did not arrive with my refrigerator.
Asked 9 years ago by Bin.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer no doesn't come with one
  Answered 8 years ago by 4444
  Answer this question
QuestionThe filter light came on...where is the filter and where can I purchase a new filter?
Asked 9 years ago by Blackcat.
This question was asked about the related product: Samsung - 28.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
- Answer The filter is centered above the deli drawer. Easiest replacement location ever!
  Answered 8 years ago by Budman72
  Answer this question

Showing 61-80 of 106 questions

Questions & Answers

Samsung - 28 Cu. Ft. French Door Refrigerator - Black stainless steel

Q: QuestionFor the white model, are the door handles metal or plastic? You cannot tell in the picture and it is not in the spec listing.

Q: QuestionWhy does the Samsung 28 cu. ft. refrigerator French door RF28HFEDBSG/AA have 3.4 more cubic ft. than the 24.6 French door RF263BEAESG when the measurements are the same? Both have exterior ice/water options.

Q: QuestionWhile filling a glass of cubed ice the fridge switches to crushed on its own. Is this normal? Also I have had this unit for two months now and the ice is still cloudy. Never cleared up.

Q: QuestionI was leaning on the refrigerator and a chime went off. I looked at the screen and it said O FF. Now the whole thing is not getting cold at all. Everything is melting. How do I fix it?

Q: QuestionWe have a OF OF in the ice panel = the touch screen and nothing is working but the lights in the refrigerator. Can you help, I cant locate our manual? Tammie

Q: QuestionSpecs say 28CF, what is the CF size of the refrigerator vs. the CF of the freezer?

Q: QuestionWhere are the door hinges placed on this model? Are they on the top, outside of the doors? We want to place the refrigerator as deep as we can into an opening and yet still be able to open the doors fully.

Q: QuestionDimensions

Q: QuestionJust delivered today. Inside water dispenser tube shooting water at an angel resulting in water splashing every where when used. Does this require a service technician call? So frustrated.

Q: QuestionCAN THE DOORS ON THE SANSUNG MODEL RF28HMEDBSR/AA OPEN WIDER, THEY ONLY OPEN 125 DEGREES NOW.

Q: QuestionHow tall is this model?

Q: QuestionDoes the filter light stay on all the time?

Q: Questionwhat is the manufacturer's warranty?

Q: QuestionIs the stainless steel smudgeproof?

Q: QuestionI've had my Frig for a year. My ice maker stopped working. What could be the problem?

Q: QuestionCan you buy this refrigerator without the ice maker?

Q: QuestionHaving a Samsung Model# RF28HFEDTSR delivered tomorrow. Just read the reviews here & I'm concerned about it being noisy & having rust and ice/water dispenser issues. Is this the norm? If so, I'd rather get something different before delivery. Pls, advise.

Q: QuestionWhat is the dimension of this refrigerator?

Q: QuestionIs there a smaller removable bin in the top part of the freezer drawer? I see it pictured but it did not arrive with my refrigerator.

Q: QuestionThe filter light came on...where is the filter and where can I purchase a new filter?

QuestionFor the white model, are the door handles metal or plastic? You cannot tell in the picture and it is not in the spec listing.

QuestionWhy does the Samsung 28 cu. ft. refrigerator French door RF28HFEDBSG/AA have 3.4 more cubic ft. than the 24.6 French door RF263BEAESG when the measurements are the same? Both have exterior ice/water options.

QuestionWhile filling a glass of cubed ice the fridge switches to crushed on its own. Is this normal? Also I have had this unit for two months now and the ice is still cloudy. Never cleared up.

QuestionI was leaning on the refrigerator and a chime went off. I looked at the screen and it said O FF. Now the whole thing is not getting cold at all. Everything is melting. How do I fix it?

QuestionWe have a OF OF in the ice panel = the touch screen and nothing is working but the lights in the refrigerator. Can you help, I cant locate our manual? Tammie

QuestionSpecs say 28CF, what is the CF size of the refrigerator vs. the CF of the freezer?

QuestionWhere are the door hinges placed on this model? Are they on the top, outside of the doors? We want to place the refrigerator as deep as we can into an opening and yet still be able to open the doors fully.

QuestionDimensions

QuestionJust delivered today. Inside water dispenser tube shooting water at an angel resulting in water splashing every where when used. Does this require a service technician call? So frustrated.

QuestionCAN THE DOORS ON THE SANSUNG MODEL RF28HMEDBSR/AA OPEN WIDER, THEY ONLY OPEN 125 DEGREES NOW.

QuestionHow tall is this model?

QuestionDoes the filter light stay on all the time?

Questionwhat is the manufacturer's warranty?

QuestionIs the stainless steel smudgeproof?

QuestionI've had my Frig for a year. My ice maker stopped working. What could be the problem?

QuestionCan you buy this refrigerator without the ice maker?

QuestionHaving a Samsung Model# RF28HFEDTSR delivered tomorrow. Just read the reviews here & I'm concerned about it being noisy & having rust and ice/water dispenser issues. Is this the norm? If so, I'd rather get something different before delivery. Pls, advise.

QuestionWhat is the dimension of this refrigerator?

QuestionIs there a smaller removable bin in the top part of the freezer drawer? I see it pictured but it did not arrive with my refrigerator.

QuestionThe filter light came on...where is the filter and where can I purchase a new filter?