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maybe installer removed the door when reinstall they forget to install the electrical wire on the top of the refrigerator
Sorry, there was a problem. Please try again later.Greetings! Thank you for reaching out and we hope you are in good health. We are saddened to know that the led lights in your freezer aren't turning on. There are simple steps that can be taken to resolve your concerns. Please click on the link below to resolve your concern with your refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01109322/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144246966 Leo
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