Why can’t you hear the subwoofer. I have no bass null

Are you using the TV/ Cable or satellite remote for volume if so it does not change the woofer. You have to use sound bar remote bottom right to set the bass at a level. It may still be on 0. Hope that helps.

Hi Belle, we understand your concerns with the Sound System. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

“Why can’t you hear the subwoofer. I have no bass”

Asked by Belle 7 years ago

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Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black-Angle_Standard

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Are you using the TV/ Cable or satellite remote for volume if so it does not change the woofer. You have to use sound bar remote bottom right to set the bass at a level. It may still be on 0. Hope that helps.
Answered by Kipp 7 years ago
Sorry, there was a problem. Please try again later.
Hi Belle, we understand your concerns with the Sound System. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
Answered by Samsung 7 years ago
Sorry, there was a problem. Please try again later.