“I bought the Samsung hw-m550 soundbar with subwoofer as it had great bass and sounded excellent in the store. I hooked it up at home and there is hardly any bass. Blue light show's it's paired and working. Any suggestions? Very different then at store.”

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• I had the same problem. Took it back and bought the Samsung 3.1 at Sam's Club. That one has a different sub and works great!

  Answered by Cindy 7 years ago

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• Hello, we understand your concerns with the Soundbar. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to look into this. ^Britt

  Answered by Samsung 7 years ago

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