“The sound in the sound bar goes mute briefly a few times when I turn on the TV or switch to Roku. I tried unplugging the whole unit for 30 seconds to reset and it still does it. Any suggestions?”
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The same with mine after only having it for 4 months. The subwoofer no longer connects, the soundbar says “not available” and tv output defaults to the television speakers. This seems to be a common defect with this system.
Sorry, there was a problem. Please try again later.Hi BobJ - So that we can better troubleshoot towards a solution with your HW-T650 Soundbar, please reach out to Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Gina
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