Questions & Answers

Q: QuestionWhat devices are compatible with this charger?

• A:Answer This charger is compatible with Galaxy phones (Galaxy S10 or later), Galaxy Watches (Galaxy Watch3 or later), Galaxy Buds (Galaxy Buds2 Pro or later), and Galaxy Ring.

Q: QuestionDoes this charger support fast charging?

• A:Answer Yes, the 3-in-1 charger supports fast charging.

Q: QuestionHow does the charger attach to the devices?

• A:Answer The phone and watch charging pads have a magnetic design for secure attachment.

Q: QuestionIs the cable removable?

• A:Answer Yes, the cable is removable.

Q: QuestionWhat is the viewing angle adjustment for the phone?

• A:Answer You can adjust the phone's angle up and down by 40 degrees.

Q: QuestionWhat material is the charger made of?

• A:Answer The charger is made of aluminum steel.

Q: Questioni am having power usues with this. I have tried directly to the wall, to a power strip. i have tried the cable and brick it came with. i am not getting consistant power. last night it died while charging. other times I have to unplug and replug it in.

Asked 7 months ago by eagle5269.

• A:Answer I'm having this issue, too, and came here to see if others were that purchased from Best Buy.

  Answered 6 months ago by AnonymousVerified Purchase

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Q: QuestionIs it true that this only works with the clear magnetic case from Samsung as the Samsung site states? Important Note – Read before purchasing 3-in-1 Wireless Charger requires a compatible Samsung Clear Magnet Case when charging a compatible Samsung...

Asked 8 months ago by TechEnzo.

• A:Answer No, you just need a case that has a magnet on it so the phone will stick to the mount. Most case manufacturers certify their stuff for Qi2. Spigen is what I'm using and expect no issues with this.

  Answered 7 months ago by Joestac

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Q: QuestionIt says on the box compatible with z series phones but my z fold 5 will not hold a strong magnet to it. It keeps sliding off

Asked 6 months ago by Jones.

• A:Answer I would try a different case, but it shuts off for my Z Fold6 after about 30 seconds.

  Answered 6 months ago by kadepow11Verified Purchase

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Q: QuestionWhy did it not charge my phone which is a s25 ultra and has a uag magnetic case on it. Do I have to take case off for it to fast charge?

Asked 1 month ago by PastorB.

Q: QuestionWill it work for my 24 ultra and my pro buds 3 and my watch 7 44'

Asked 2 months ago by Homie.

• A:Answer According to the specs on this device shown on this web site, it should work for all 3.

  Answered 3 days ago by DaisySunnyVerified Purchase

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Q: QuestionWhat speed (watts) does it charge the watch and wireless pad?

Asked 3 months ago by Avery.

• A:Answer 15 watt

  Answered 3 months ago by GlennDVerified Purchase

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Q: QuestionDoes it support super fast charging?

Asked 4 months ago by Maverick.

Q: QuestionDoes this come with a wall charger?

Asked 7 months ago by TonyZ.

• A:Answer Yes. The box includes the stand, a power block, and the cable.

  Answered 6 months ago by kadepow11Verified Purchase

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Q: QuestionCan it charge a galaxy ring?

Asked 7 months ago by Asif.

• A:Answer It does not have a galaxy ring charger.

  Answered 6 months ago by kadepow11Verified Purchase

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Q: QuestionWhat speed does it charge the phone? Is it 15W? Is it Qi2 compatible? Are there plans to sell this on the Samsung website?

Asked 7 months ago by John.

• A:Answer 15w and Qi2 compatible.

  Answered 7 months ago by Joestac

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Q: QuestionIs it compatible with the Galaxy Fold

Asked 3 months ago by Life.

• A:Answer Aloha Life, thanks for asking us your question about the Samsung 3-in-1 Wireless Charger. This accessory is compatible with Qi certified products, including: Galaxy phones (Galaxy S10 or later), requires phone case with magnetic capabilities; Galaxy Watches (Galaxy Watch3 or later); Galaxy Buds (Galaxy Buds2 Pro or later); and Galaxy Ring. If you have any other questions, feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionCan this charge non-Samsung wireless earbuds, or is it designed to only work with Galaxy Buds?

Asked 7 months ago by Fayez.

• A:Answer Greetings Fzglxy, thanks for taking the time to ask us your question about the Samsung 3-in-1 Wireless Charger. The advertised charger is compatible with Qi2 compatible devices like Galaxy phones (Galaxy S10 or later), Galaxy Watches (Galaxy Watch3 or later); Galaxy Buds (Galaxy Buds2 Pro or later); and the Galaxy Ring. Feel free to reach out to Support if you have additional questions. Thank you for being a valued Samsung customer. - Debra

  Answered 7 months ago by Samsung

  
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Q: QuestionDOES THIS CHARGER CHARGE THE ULTRA WATCH

Asked 8 months ago by CYNTHIA.

• A:Answer Yes it does

  Answered 7 months ago by Anonymous

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