Questions & Answers

Q: QuestionDoes this Samsung cooktop have sealed burners?

• A:Answer Yes, this Samsung cooktop has sealed burners for easy cleaning.

Q: QuestionAre the grates made of cast iron?

• A:Answer Yes, the grates are made of cast iron.

Q: QuestionIs this cooktop ADA compliant?

• A:Answer Yes, this cooktop is ADA compliant.

Q: QuestionDoes this cooktop have hot surface indicators?

• A:Answer Yes, this cooktop has hot surface indicators.

Q: QuestionCan this cooktop be converted to use propane?

• A:Answer Yes, this cooktop can be converted to use propane.

Q: QuestionIs a griddle included with this cooktop?

• A:Answer Yes, a griddle is included to cook breakfast foods.

Q: QuestionWhat material are the knobs made of?

Asked 7 years ago by TaraG.

This question was asked about the related product: Samsung - 30" Built-In Gas Cooktop with WiFi - Stainless Steel

• A:Answer Metal

  Answered 6 years ago by TLRNJ

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Q: QuestionCan the Wi-Fi module be left off cooktop to give a smooth top? Don't want or need wi-fi and would prefer a flat top. thanks

Asked 6 years ago by George.

This question was asked about the related product: Samsung - 30" Built-In Gas Cooktop with WiFi - Stainless Steel

• A:Answer Can remove module. Cap included. We did so the top is flat and lines are clean.

  Answered 5 years ago by PhilVerified Purchase

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Q: QuestionCan I replace this gas cooktop with a downdraft one?

Asked 5 years ago by Cookiecutter.

This question was asked about the related product: Samsung - 30" Built-In Gas Cooktop with WiFi - Stainless Steel

• A:Answer I replaced my downdraft with this but I took out my microwave and installed a range hood and installed a vent pipe to the outside. Cooktop is awesome and works great. The wifi just tells you which burner is on or off....

  Answered 5 years ago by JamesSVerified Purchase

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Q: QuestionIs the cooktop easy clean porcelain/ceramic ?

Asked 6 years ago by Sobi.

• A:Answer No it is stainless steel. Cleaning is not too difficult, and if you're buying a gas range, you will have to deal with taking things off to clean, which will be the case with any stove. However it is very easy to clean. I recommend a stainless steel polish about once a month and things should not stick to it.

  Answered 5 years ago by TheDinosaurCoook

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Q: QuestionDoes anyone know if the 30 inch gas black stainless cooktop comes in propane?

Asked 5 years ago by Harrison.

• A:Answer Thanks for asking, Harrison! All our gas ranges and cooktops can be converted to run on propane. Samsung does recommend allowing a licensed professional to perform the conversion due to potential risks associated with gas and propane. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes the knob get heated up when running on high flame ?

Asked 2 years ago by Siraj.

• A:Answer Hi Siraj, No, each burner has a corresponding knob to set the flame level from LO to HI. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionI need to know the cut out size for the 30” gas cook top for GE, Samsung, and LG….. I currently have a cut out measuring 29” w x 19-1/8 deep. My tops are granite. Will any of these cooktops fit? My gas line comes in at the back right hand corner

Asked 4 years ago by Stuart.

This question was asked about the related product: Samsung - 30" Built-In Gas Cooktop with WiFi - Stainless Steel

• A:Answer I'm so glad you asked, Stuart! According to our specifications for this model, the required cut-out dimensions are: 28 1/2" W x 3 1/8" H x 19 5/8" D. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes the wifi box stick out on top of the counter or under the counter? I haven't seen any pictures of the installed stovetop. I can't tell if this will fit in my space.

Asked 4 years ago by Interested.

This question was asked about the related product: Samsung - 30" Built-In Gas Cooktop with WiFi - Stainless Steel

• A:Answer Excellent question! To help with this, I'm providing this link (https://bit.ly/2U0e81O) to the installation manual for this model. Beginning on page 10 you can find in depth details about the location requirements, including dimensions. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionSo, can the wifi antenna be removed or not? I'm seeing people posting on this site as well as other retailer's posts where people have removed it as it is essentially useless while others are saying it cannot be removed at all. What's the deal?

Asked 4 years ago by Joey.

• A:Answer When our stove top was delivered the technician said it could be removed but it would leave a hole in the back and food/debris would get caught. We left it on even though we do not have a Samsung microwave so the feature is useless.

  Answered 4 years ago by PatMVerified Purchase

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Q: Questionare the knobs really metal, or just plastic coated silver?

Asked 4 years ago by Steffi.

This question was asked about the related product: Samsung - 30" Built-In Gas Cooktop with WiFi - Stainless Steel

• A:Answer Ours came with metal knobs not plastic.

  Answered 4 years ago by BaceK

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Q: Questionwhen best buy installs it, does it include pressure regulator as part of installation?

Asked 5 years ago by actonwang.

This question was asked about the related product: Samsung - 30" Built-In Gas Cooktop with WiFi - Stainless Steel

• A:Answer Hi there, I can help with that. The Regulator does come with the unit. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionIt's possible install this samsung cooktop to my kitcken? I'm sending the dimention in the attachment.

Asked 7 years ago by Anonymous.

This question was asked about the related product: Samsung - 30" Built-In Gas Cooktop with WiFi - Stainless Steel

• A:Answer To avoid any measuring mishaps and then have to pay a restocking fee because I purchased a cook-top that wouldn't fit for some reason, I used Best Buys free Geek Squad service . They came to my house and took measurements and made recommendations. We purchase this cook-top and absolutely love it. We had no idea just how poor our 18 year old cook-top cooked until using this one. We also purchased the coordinating above the stove microwave and will hopefully replace our double oven soon too.

  Answered 7 years ago by SharlaG

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Q: Questioncan the front of the cooktop plate where the burners are. be replaced.?My stainless discolored

Asked 2 weeks ago by bb.

This question was asked about the related product: Samsung - 30" Built-In Gas Cooktop with WiFi - Stainless Steel