Questions & Answers
- Model:
- NV51CG600SSR/AA
- |
- SKU:
- 12373650
Q: QuestionHow does the steam function work? Do I need to add water somewhere in the oven? I bake sourdough bread and I need strong steam to get a good oven spring and crust.
Asked by Omaima.
- A:Answer Hi Omaima, Thank you for reaching out to us. Let us extend our help by providing the details you need for your range. Here is a guide to help you how to use the Steam Bake feature. Please turn to pages 20 (Water reservoir), 22 (05 Information area - “Steam”), 28-29 (Cooking mode - “Steam Bake”), 35 (Steam Bake, Steam Roast), and 36 (Steam Bake, Steam Roast recommendation guide) of the user manual. User manual: https://downloadcenter.samsung.com/content/UM/202502/20250226155631439/O_IB_FULL_NV51CG600DSS_AA_NV7000C_EN.pdf Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151754264) when you message us so our team can retrieve your information. Thank you. Nicole
Answered by Samsung
Q: QuestionHow many amps does this oven use?
Asked by Matt.
This question was asked about the related product: Samsung - 30" Built-In Electric Convection Double Wall Oven with Steam Cook - Stainless Steel
- A:Answer Hi Matt, This oven uses approximately 38.75 amps, which requires a 40-amp dedicated circuit. ^Rodel
Answered by Samsung
Q: QuestionIs there a fan that stays on to cool the oven after you turn it off? If so, how long does the fan run for?
Asked by Laura.
This question was asked about the related product: Samsung - 30" Built-In Single Electric Convection Wall Oven with Steam Cook - Stainless Steel
- A:Answer Hi Laura, Yes, there is. When you have finished cooking, the cooling fan will continue to run until the oven has cooled down. Have a great day! Chrystel
Answered by Samsung

Q: QuestionI purchased a samsung gas cooktop model NA30N6555TS to be installed on top of this oven. I read the manual and it mentions that cooktops can be installed but it doesn't provide further details. Want to know how much clearance is required between the two.
Asked by JD.
This question was asked about the related product: Samsung - 30" Built-In Single Electric Convection Wall Oven with Steam Cook - Stainless Steel
- A:Answer Hi Jd, We'd be happy to speak with you directly to provide details on the clearance between your Samsung wall oven and gas cooktop. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1148239566 to help our team pull up your information. Leo
Answered by Samsung

Q: QuestionAre there controls to turn off the convection fans, effectively turning the convection oven to a traditional oven should you choose?
Asked by Chris.
This question was asked about the related product: Samsung - 30" Built-In Electric Convection Double Wall Oven with Steam Cook - Stainless Steel
- A:Answer Hi Chris, No, there is no option to turn off the fans or turn the appliance into a regular baking oven. However, it does have a regular baking mode and a steam bake mode if needed. Please see page 34 under the "Basic baking and broiling instructions" and page 35 under the "Steam Bake, Steam Roast" sections of the manual. Manual https://downloadcenter.samsung.com/content/UM/202403/20240307163955288/O_01._IB_FULL_NV51CG600DSS_AA_NV7000C_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147147018) to help our team gather your information. Have a great day. ^Charles
Answered by Samsung

Q: QuestionDoes this oven Air Fry? Does it have a basket for it? If not, which Samsung model should I buy?
Asked by Walter.
This question was asked about the related product: Samsung - 30" Built-In Single Electric Convection Wall Oven with Steam Cook - Stainless Steel
- A:Answer Hi Walter, The wall oven doesn't have an air fry option. Here is a Samsung link that you can check for the list of wall ovens and the ones with air fry. https://www.samsung.com/us/home-appliances/wall-ovens/all-wall-ovens/?oven_type=Bespoke,Microwave+Combination+Oven,Double,Single "Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147095389 to help our team pull up your information. Have a great day. ^Aloe
Answered by Samsung

Q: QuestionWhere are the 2 metal bottom trims in the package? Couldn’t find them.
Asked by Eagle.
This question was asked about the related product: Samsung - 30" Built-In Single Electric Convection Wall Oven with Steam Cook - Matte Black
- A:Answer Hi Eagle, There should be 2 metal bottom trims together with the wall oven. We would like to speak to you directly and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146606114), to help our team pull up your information. Have a great day! ^Rodel
Answered by Samsung

Q: QuestionThis is a follow up to 2 other questions I've posted here. If this oven does not have a rapid preheat function then why do the specs for this oven on this website say that it has rapid preheat? This was a primary reason I bought the oven.
Asked by DrTR.
- A:Answer Hi there, We know how this feature is confusing. Our official product page does not have this rapid heat feature for this wall oven. You may refer to the link below. Samsung product page https://www.samsung.com/us/home-appliances/wall-ovens/double/30-double-wall-oven-with-steam-cook-in-matte-black-steel-nv51cg600dmtaa/?redir=NV51CG600DMTAA#specs Have a great day. ^Aloe
Answered by Samsung

Q: QuestionHow long should rapid preheat take on this oven? Your literature says 20 minutes, but this does not seem like a rapid preheat.
Asked by DrTR.
- A:Answer Hi there, This wall oven does not have a rapid preheat option. Please see the "Cooking mode" section on page 27 and "Operating the oven" on pages 28-30 of the user's manual to help you set the oven. Manual https://content.syndigo.com/asset/4c433d30-c309-4207-9fc0-0559532df49e/original.pdf Have a great day. ^Aloe
Answered by Samsung

Q: QuestionDoes this product have a clock?
Asked by Janice.
- A:Answer Yes, with several display options.
Answered by MsSmith
Q: QuestionIs this oven able to be flush mounted?
Asked by Idelys.
This question was asked about the related product: Samsung - 30" Built-In Single Electric Convection Wall Oven with Steam Cook - Stainless Steel
- A:Answer Hi Idelys, Yes, this wall oven can be flush-mounted. I have shared the installation guide for the proper installation instructions for the oven. Kindly read through pages 5-15 for reference. Installation manual: https://downloadcenter.samsung.com/content/EM/202305/20230525143000242/DG68-01561A-00_IM_NV7000C_NV51C700AA_NV51CG600AA_EN_MES_CFR_230407.pdf Have a great day! Chrystel
Answered by Samsung

Q: Questionwhat guage wire and amp breaker is required for this oven/ combo?
Asked by Anonymous.
This question was asked about the related product: Samsung - 30" Built-In Single Electric Convection Wall Oven with Steam Cook - Stainless Steel
Q: QuestionCan the induction cooktop plug into this oven and they both run off the same electric supply?
Asked by Anonymous.
This question was asked about the related product: Samsung - 30" Built-In Single Electric Convection Wall Oven with Steam Cook - Stainless Steel
- A:Answer Greetings! No, we recommend having the cooktop and this Samsung wall oven model use separate, stand-alone, or dedicated outlets. Connecting 2 home appliances to one outlet may result in electric shock or fire, and or the home appliances not working due to lower voltage. Leo
Answered by Samsung

Q: QuestionThis oven has air fryer and how many amp
Asked by Bubu.
- A:Answer Hi Bubu, Yes, this Samsung wall oven has an air fryer. The breaker size will require 40 Amperes for 240 Volts and 30 Amperes for 208 Volts. Leo
Answered by Samsung

Q: QuestionDoes this oven exhaust to the front or rear?
Asked by Curt.
This question was asked about the related product: Samsung - 30" Built-In Single Electric Convection Wall Oven with Steam Cook - Stainless Steel
- A:Answer Hi Curt, The oven vent is located above the right rear surface unit. Please see page 9 under the "Keep oven vent ducts unobstructed." for the location of the vent of the unit. Mentioned in the manual. Manual https://downloadcenter.samsung.com/content/UM/202403/20240307164514436/O_01._IB_FULL_NV51CG600SSRAA_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147167568) to help our team gather your information. Have a great day. ^Charles
Answered by Samsung

Q: QuestionThe specs for this say it has rapid preheat. But the oven takes forever to preheat. Longer than my previous double oven that was 20 years old. Is there a setting to turn on rapid preheat?
Asked by DrTR.
- A:Answer Hi there, Yes, we can provide the steps to help you preheat the wall oven. Please follow the steps on the link below and click the hyperlinks for further assistance. Samsung oven temperature issues. https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature Have a great day. ^Aloe
Answered by Samsung





































