“How can you protect the stove top surface (I.e, scratches, looking ashy and white spots)? Is there a mat you can use that’s similar to the induction stove top mat?”
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Hello Che, No, To help protect the cook top you can check page 22 of the manual under the "Protecting the cooktop" section Manual https://downloadcenter.samsung.com/content/UM/202502/20250218145818376/O_01._NZ36K7570R_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148759728) to help our team gather your information. Have a great day. ^Charles
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