Questions & Answers

Q: QuestionHow much do you charge for install

Asked 2 years ago by vunvn.

• A:Answer Dear Valued Best Buy Client, To better assist you with this question, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day! ^Chrystel

  Answered 2 years ago by Samsung

  
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Q: QuestionIs Samsung Duct-free Wall-mounted Range Hood Recirculation Kit Model #NK-AF020FNB Compatible with this hood range?

Asked 2 years ago by Chamaca.

• A:Answer Hi Chamaca, Yes. This range hood recirculation kit with model #NK-AF020FNB is compatible with this range hood. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionA year in and the light button doesn't work anymore. Wont click to stay on? Anyone else have this problem. Sucks!

Asked 2 years ago by Jonny.

Q: QuestionWhat’s the width of the chimney pipe

Asked 2 years ago by Bob.

Q: QuestionI have 48” between the top of the gas stove and the bottom of the soffit. Will I be able to maintain the required distance between the top of the gas stove and the bottom of the hood? Thanks.

Asked 3 years ago by Dave.

Q: QuestionI am having tile installed and need to know do they install around it or behind it. Do I have my tiled installed first before my range hood is installed.

Asked 4 years ago by Joelle.

• A:Answer Hi Joelle, Great question. We understand and appreciate your inquiry about the range hood. I would suggest having the tile installed first before the hood. It will make the overall look even and prevent damage from working around it. Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat is the CFM?

Asked 4 years ago by Gamma.

• A:Answer Hi Gamma. Thank you for reaching out regarding your Samsung - 30" Convertible Range Hood - Stainless steel CFM. Regarding your concern, it would be 390 CFM. Here is the link for the complete spec, feature, and dimension. https://www.samsung.com/us/home-appliances/cooktops-and-hoods/hoods/30--range-hood-nk30r5000ws-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144231353 ^Camille

  Answered 4 years ago by Samsung

  
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Q: QuestionHi, what is the item # for the chimney extension kit for this hood?

Asked 4 years ago by Ivette.

• A:Answer Hi Ivette! I'd like to help with this. First, here is a link (https://bit.ly/3pVM8dT) to the user manual for this hood. Page 5 has detailed information about which extension kits are compatible with this model. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionI have a 9' Celling is it available with an extra Chimney extension I will be installing the hood from bottom-up at 66" leaving me 42" (-) the hight of the hood = that would be the measurement of the Chimney Please let me know Thanks

Asked 4 years ago by Ricky.

• A:Answer I'm so glad you asked, Ricky! Yes, this hood does have available extension kits. In fact, page 5 of the user manual (https://bit.ly/3pVM8dT) has detailed information about the kits that are compatible with this model. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionHow many watts does your motor consume at high speed?

Asked 4 years ago by vtadave.

• A:Answer Hi there, vtadave! Our specifications list this model's power rating as 220W. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWill this match my new Samsung fingerprint resistant stainless steel stove (since this isn't fingerprint resistant)?

Asked 4 years ago by JamieLS.

Q: QuestionDoes this unit have a built in damper?

Asked 4 years ago by Coach1972.

Q: QuestionDoes vent hood supposed to have movement after installation?

Asked 4 years ago by Anonymous.

Q: QuestionDoes it include an internal recirculation kit? Am aware of Samsung Model:NK-AF030FNB, however this is not internal to the chimney, rather it gets affixed to the top of the chimney. I am looking for a compatible internal recirculation kit. Suggestions?

Asked 4 years ago by JimW.

Q: QuestionCan this hood be set up for a vertical discharge?

Asked 4 years ago by Anonymous.

Q: QuestionIs the hood vent good for an island

Asked 4 years ago by Island.

Q: QuestionWhat is the height of the hood itself? I have this product in order and need to put some blocking support in for the hood before I close up walls and tile a backsplash. There is a template referenced in the manual but no measurements/dimensions.

Asked 5 years ago by MKow.

• A:Answer Hi MKow, Glad you asked about the dimension of the range hood. It is 30" (W) x 28 3/8" (H) x 19 11/16" (D). Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 3 years ago by Samsung

  
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Q: QuestionWe have a 9 ft ceiling in the kitchen. How high from the floor will this put the bottom edge of the hood?

Asked 5 years ago by Rickntram.

Q: QuestionCan you house this vent inside a wooden hood cover that goes to the ceiling? I have attached a photo for reference.

Asked 5 years ago by LadyW.