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Hi TerriJ, We appreciate your question about the electrical hook-up for this Samsung wall oven model. We recommend that your appliance is properly installed and grounded by a qualified technician. I have shared this model's installation guide below. Please turn to pages 10 - 12 for the electrical installation steps. https://downloadcenter.samsung.com/content/EM/202004/20200401105114227/Install_NQ5300R_NQ70R5511DG_AA_DG68-01149A-04_EN-MES-CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145572380 to help our team pull up your information. Leo
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