“Has Ice Maker Problem been addressed. Has Samsung fixed the issue with the ice maker where it creates a block of ice and it stops working. I see that when the Samsung representative answers any questions on the ice maker he just just gives reference to the manual and how to use the ice maker. With all the complaints about this ice maker all I want to know if the problem with the ice maker has been addressed because it is not normal for ice maker to create a block of ice and stop working.”
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never had an icemaker problem. have only had it for 2 months but it works very well.
Sorry, there was a problem. Please try again later.WHEN READING THE REVIEWS BEFORE I MADE MY PURCHASE THIS ISSUE WAS ADDRESSED AND SHE HAD A SIMPLE FIX FOR IT. I HAVE NOT HAD AN ISSUE THUS FAR.
Sorry, there was a problem. Please try again later.We have had ours for a month and have not had an issue with the ice maker.
Sorry, there was a problem. Please try again later.Hi Bigherc, The Ice Master Ice maker in the RF32FMQDBSR is designed to function properly (without creating a block of ice) and produce as much as 10 lbs of ice per day. However, there are different factors that can hinder the ice maker from functioning properly, some of which may have to do with installation and leveling, the temperatures that are set, access to water, and whether the doors are left open, for example; while other factors may indicate it is in fact not functioning properly. If this is the case then service may be necessary to identify which of a variety of factors are indeed causing it. The first step is to rule out the factors that can be corrected without service. Reviewing the User Manual for installation and leveling instructions can help in that endeavor. If, after doing this, the issue still persists, the next step is to contact either Best Buy or Samsung for technical assistance which may involve scheduling an appointment with a service technician. I hope this helps to clarify the different steps in the process that are sometimes necessary to ensure an ice maker is functioning as it's designed to do. Thank you for your consideration, Ms. Samsung
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