Samsung fridge purchased 10 years ago. .Water from condensation/ ice accumulates in both freezer and fridge. The internet says this is common - from plugging of a plastic tube in the works. Do new models still have this problem? (tired of defrosting) null

Question

JSClinton · Accepted Answer

This is not happening with this fridge.

Samsung · Answer

Hi Dan,

No, our new Samsung refrigerator models generally undergo strict quality control tests to ensure their durability and performance, addressing any previous issues.

If you have further questions or inquiries, these are the platforms on which you can reach us:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us  
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1150750399) when you message us so our team can retrieve your information.

Thank you.

-Kimberly

“Samsung fridge purchased 10 years ago. .Water from condensation/ ice accumulates in both freezer and fridge. The internet says this is common - from plugging of a plastic tube in the works. Do new models still have this problem? (tired of defrosting)”

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