A:AnswerThanks so much for asking, Bun! As you are facing this model, the door on your right will be the refrigerator section, and the left side is the freezer section. ^Jecca
A:AnswerReplying to Samsung's answer, I've already looked at the manual on page 17. The dimension of the fully open door is 18", but it does not say anything about whether or not the doors must be fully opened to open the internal drawers all the way. Anybody else have experience with this?
A:AnswerThanks so much for asking, Daniel! Generally we recommend allowing 24-48 hours for ice production to begin after installation. However, if you are still not getting any ice after 48 hours, this link (https://bit.ly/38wAxbj) can walk you through what steps to take next. ^Jecca
A:AnswerHi Evelyn! We're so sorry to hear you're experiencing this with your brand new refrigerator. We would be more than happy to discuss resolution options with you. You'll need to reference ticket number 1143637395, and contact us directly. You can reach us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerWe're so sorry to hear about this Elizabeth! I can only imagine how frustrating that would be. I do have this link (https://bit.ly/3i8OSQH) that I believe will be useful to you. It discusses what to do if the door handles are loose or need to be reattached. We would also like to thank you for your patience with the service you are waiting on. We would be more than happy to look at your case and see what we can do to help expedite the process. If you'd like, you can reference ticket number 1143555251, and contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerHi there! I'm happy to help sort out the confusion on this. I have this link (https://bit.ly/3hP7cx2) to the user manual for this model. As you can see on pages 31 and 32, it only has the option to change the refrigerator temperatures to between 34 °F (1 °C) and 44 °F (7 °C), and the freezer temperatures to between 5 °F (-15 °C) and -8 °F (-23 °C). For comparison, I'm also including this link (https://bit.ly/3jVuQdQ) to the user manual for model RT21M6213SG/AA, one of our FlexZone models. You can see on pages 29 and 31 that this alternate model has a "Freezer Convert" option which allows you to switch the freezer compartment to refrigerator temperatures. ^Jecca
A:AnswerThanks so much for asking, BarndominiumGuy! While we do have some convertible models (usually named "FlexZone") this model is only set up to have a freezer section on the left side and a refrigerator section on the right. ^Jecca
A:AnswerHi Mich,
There is no specific width only for the freezer door. To at least get an idea of the dimensions of the freezer door. Here is a link to the spec sheet.
Spec sheet.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/side-by-side/RS28A500ASR_V6.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149982461) to help our team pull up your information when you message us.
Thank you.
-Ricardo
A:AnswerDear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Aloe
A:AnswerGreetings,
We are glad to receive your inquiry about the installation requirements of this model. Let us assist you.
This model requires a temperature range between 50 °F (10 °C) and 109 °F (43 °C).
You can check the model's user manual link below on page 16 for the site requirements.
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pd
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146941814, which will help our team pull up your information.
^Rainly
A:AnswerThe doors did not come off. However , I am unsure if they do if you have a smaller doorway. It is a very large refrigerator. It is very deep and tall.
