Questions & Answers

Q: Questionhow many evaporators does this model have

Asked 1 year ago by Boboma.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Hi there, This refrigerator model has two evaporators, one for the freezer and one for the refrigerator. Have a great day, -Ernest-

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the beverage center have auto refill or just the auto refill pitcher option ??

Asked 1 year ago by broly.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer The beverage center has an auto refill pitcher and a cold water dispenser. It also has space for beverage cans. The beverage center is a very worthwhile option.

  Answered 1 year ago by Anonymous

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Q: QuestionOnly one side of the ice maker on my 2 year old Bespoke refrigerator is producing ice. How can that be fixed?

Asked 1 year ago by Spandauer.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Hi there, Please ensure the ice maker in question is turned on or enabled. Please see the link and follow the instructions and hyperlinks in the link below. Turn the BESPOKE Dual Ice Maker on or off https://www.samsung.com/us/support/answer/ANS00088562/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147988064) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I purchase a Samsung Bespoke refrigerator without the panels? Specifically, the 4-door French Door fridge. We have the panels from our previous refrigerator. We may have to replace the fridge due to a power outage/surge.

Asked 1 year ago by westd.

• A:Answer Hi there, No, the unit is only offered with panels, as indicated on the main product page of the fridge in the recommended section on the right side of the page. Bespoke 4-door French Door Refrigerator (29 cu. ft.) with Beverage Center™ in Stainless Steel https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-29-cu-ft-with-beverage-center-in-charcoal-glass-bndl-1647380930253/ You can also reach out to BestBuy Customer Service department at (888) 237-8289 / available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. if they offer the unit without the panels. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147888403) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionDo any of these have white sides?

Asked 1 year ago by Tabby.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - White Glass

• A:Answer No

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionHi! We are looking at purchasing the Bespoke 29 cubic feet version. Do the customizable panels fit all Bespoke models?

Asked 1 year ago by realestatekris.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Hi there, No,the panels are classified by 3 or 4 panel model. Please see the link for the panels available per model. https://www.samsung.com/us/home-appliances/home-appliances-accessories/all-home-appliances-accessories/?key_features=Bespoke+Panels Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionHow much clearance from cabinet is needed for this model?

Asked 1 year ago by Rafa.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Have 6 inches to the size of refrigerator.

  Answered 1 year ago by SharatMVerified Purchase

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Q: Questioncan I lock this Fridge?

Asked 1 year ago by mist.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Greetings, You can only lock the Samsung refrigerator's control panel to prevent changes or settings. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 1 year ago by Samsung

  
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Q: QuestionCan you buy the color panels for this fridge?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Greetings, Yes, you can buy customizable panels for this model. You can choose your preferred color at the link below. https://www.samsung.com/us/refrigerators/bespoke/design-studio/?model=french&french=8600&view=color Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat are the correct •c for the freezer and fridge area

Asked 1 year ago by Samsung3232.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - White Glass

• A:Answer Greetings! To ensure optimal performance, it's crucial to set the freezer's temperature between 5 °F (-15 °C) and -8 °F (-23 °C) and the fridge's between 34 °F (1 °C) and 44 °F (7 °C). These temperatures are recommended to ensure the best performance of your appliance. Have a great day! Chrystel

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I place custom panels that match my cabinetry on this refrigerator?

Asked 1 year ago by Sbs.

This question was asked about the related product: Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Custom Panel Ready

• A:Answer Greetings! No, this Samsung refrigerator model is not a built-in model that can accommodate your cabinet hardware or a panel made by your cabinet maker. The term custom panel-ready is used in this context for you to select from the available Samsung Bespoke panels. I have shared the specification sheet for this refrigerator model for your reference to the finish and color. https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/bespoke/09262023/RF29BB8600_V13.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147488118 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the interest free financing apply to open box items? Thanks

Asked 1 year ago by DanielK.

• A:Answer Hi Danny, Dear Valued Best Buy Client, To better assist you with your question about financing with open-box items, please contact Best Buy's customer service department at (888) 237-8289 they are open 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionIs the interior steel? For Samsung bespoke beverage center fridge

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Greetings! We are glad to answer your question about this Samsung refrigerator model. The interior of the fridge compartment of this refrigerator model is composed of a mix of stainless steel and plastic. The back panel within the fridge compartment uses stainless steel, while the other parts of the panel are plastic. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionAm I able to select financing after an item is purchased?

Asked 1 year ago by none.

This question was asked about the related product: Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Custom Panel Ready

• A:Answer Dear Bestbuy clients, To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rodel

  Answered 1 year ago by Samsung

  
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Q: QuestionWe just recently purchased the Samsung BESPOKE refrigerator. The technician that installed the water line connection lifted the refrigerator to pull forward by the doors while open instead of pulling it forward from the sides. Is that okay?

Asked 1 year ago by Amber.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - White Glass

• A:Answer Hi Amber, Here is the link on how to properly move the fridge. https://www.youtube.com/watch?v=36cNT7FWCNs Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147357999), and it will help our team pull up your information. ^Rodel

  Answered 1 year ago by Samsung

  
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Q: QuestionIce dispenser or water

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Greetings! We are glad to answer your question about this Samsung refrigerator model. This refrigerator model is equipped with a Beverage Center. The Beverage Center has a water dispenser as well as an AutoFill Water Pitcher. The ice maker is located in the freezer compartment which can make both cubed and ice bites. This ice maker does not have a dispenser. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat are the requirements for water installation? My current refrigerator doesn't have a water hookup, but I would like to have one.

Asked 1 year ago by Installation.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Hi there, Here is the link to the user manual for the installation requirements for water hookup. Please see pages 32-33. https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf ^Rodel

  Answered 1 year ago by Samsung

  
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Q: QuestionIs there Minimum warranty period on the appliances or need to choose the 3 year or 5 year

Asked 1 year ago by Vicky.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Hi Vicky, The warranty for this fridge is 1 year for labor and parts. We also offer an extended warranty for this fridge. Should you interested in our extended warranty program, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147307320), and it will help our team pull up your information. ^Rodel

  Answered 1 year ago by Samsung

  
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Q: QuestionWhy don't you define "Bespoke?"

Asked 1 year ago by Bill.

This question was asked about the related product: Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Hi Bill, Thank you for reaching out to us and sharing your thoughts regarding the definition of "Bespoke" in relation to our products. We understand that clarity is important when selecting the perfect appliance for your needs. In the context of our appliances, "Bespoke" signifies customization and a personal touch, allowing you to tailor features and design elements to suit your unique preferences and lifestyle. This means you can enjoy a product that is not only functional but also seamlessly integrates with your personal style and home décor. To help further with any specific questions or to explore more about our Bespoke offerings, please visit our detailed guide at the link below. Samsung Bespoke https://www.samsung.com/us/home-appliances/bespoke/refrigerators/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147214467) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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