A:AnswerHello,
We appreciate you informing us that your Samsung refrigerator is making noise, and we're here to help.
A refrigerator is never completely quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting the conversation.
The links below guide you to understand your Samsung refrigerator's noises and why.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
https://www.youtube.com/watch?v=cain2xjBCQE
For other concerns, do not hesitate to contact our Support Channels below to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144997764) to help our team pull up your information.
Thank you!
-Angelica
A:AnswerHi AJ,
We appreciate your question about the water line if needs to be connected for the ice maker to work.
The ice maker gets its water from the pipe; hence, will need to have a water supply line connected to the refrigerator. There isn't a tank in the refrigerator that can be filled for the ice maker to use.
Please refer to pages 32 - 34 of this model's user manual for steps in connecting the water line.
https://downloadcenter.samsung.com/content/UM/202203/20220310114639753/FDR_RF8000B_F-hub_DA68_04402F_01_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144968658 and it will help our team pull up your information.
Leo
A:AnswerHi CW.
Glad that you ask if this model has wheels.
This model has no wheels. It only has wheels on the upper basket (freezer).
Have a great day.
Melardo
A:AnswerThe fridge does indeed connect to wifi and can be adjusted through the Samsung Smart Things app. You can set the temperatures, turn the ice makers (yes there is two!) on and off, get door open alarms among other settings.
A:AnswerHi,
Great question. We understand and appreciate your inquiry about the
ice door does not open when you pull the freezer compartment.
You can remove the ice basket and inspect for any damage causing it not to open properly when opening the freezer door. Please see the link on how to remove and reinstall the basket.
Freezer baskets on page 61
https://downloadcenter.samsung.com/content/UM/202112/20211206163818892/FDR_RF8000B_DA68_04402B-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144966180) when you message us to help our team pull up your information.
Have a great day.
^Charles
A:AnswerThe white offered is white glass. It is not the typical plastic finish. You must select the option for white glass when adding to cart. This refrigerator series front panels are customizable and you must make sure you select your finish when adding to the cart. To be certain once you select the finish, scroll down to specifications and make sure it says, “yes” next to panels included. The refrigerator arrived with the white glass already installed. I definitely recommend the white glass. It looks sleek and modern and brightens up the room and is easier to keep clean compared to stainless.
A:AnswerOn your Orders page it will state specifically which panels it is shipping with. On a side note be sure to go to Samsung's website to register for free replacement panels. They will let you pick out one new panel for every door and a free suction cup to remove them.
A:AnswerHello there,
Thank you for taking some time to raise your question about our Samsung - Bespoke 29 cu. ft 4-Door French Door Refrigerator with Beverage Center - Stainless steel. To answer your question about the door location. I am sharing with you the specification sheet and the product manual.
Specification sheet.
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF29BB8600_V9.pdf
Product manual.
https://downloadcenter.samsung.com/content/UM/202112/20211206163818892/FDR_RF8000B_DA68_04402B-00_EN_MES_CFR.pdf
The door is located at the bottom part of the door panel.
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144760595
Thank you for choosing Samsung. Have a great day.
^^Ross
A:AnswerI could only adjust via the app because the control panel in the fridge is not working. If you are having the same issue you need to request the fridge be replaced if you are still under warranty.
A:AnswerThe custom panel ready refrigerator does NOT come with any panels i.e. No stainless steel panels. You have to purchase them separately.. They are estimated at about $150 per panel according to the sales person. Hence the difference in cost with the ones with the panel. I have yet been able to find where to buy them on the Samsung website
A:AnswerHi Specialopps,
Thank you for asking. This refrigerator only has standard stainless steel and is not fingerprint resistant like some other models. Please see the spec page under the "Flat Doors w/ Smooth Finish" section.
https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-29-cu-ft-with-beverage-center-in-stainless-steel-rf29bb8600qlaa/?redir=RF29BB8600QLAA#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145057227) to help our team pull up your information.
Have a great day.
^Charles
