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Thanks so much for asking, Sas17! The agitator is designed to help move the clothes around during the wash cycle. Because it is not spinning the clothes, it does not need to move very fast. It is also helpful to note that this model is equipped with many internal systems checks. This allows the washer to diagnose itself if ever anything is not functioning as it should. If your clothes are getting clean, and the washer is not showing any error codes, then it is working as it should. ^Jecca
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