A:Answerif Are accustomed to the soap you use with your water softener, I would continue to use what you used with your last washer. If it’s not enough add more, IT may take trial and error.
A:AnswerHi Mag, we understand your concerns with the front load washer. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to look into this. ^Rosi
A:AnswerM, Please feel free to include the model code and serial numbers of your device in the Support Form: http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Heath