A:AnswerHello.
Thank you for reaching out regarding your Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA, on how long the warranty is. Regarding your concern, here are the details.
One (1) year parts and labor
Five (5) years Linear Motion Parts*, Printed Circuit Board, Racking and Stainless Door Liner & Tub for leakage (Parts Only)
*Linear Motion Parts: Belt operating AC motor (Motor Geared), Belt V-Timing, Rail, Holder Rail (Front Up, Front Low)
I suggest you check this link for further assistance.
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number:1144552990
^Camille
A:AnswerWe're here to help with this. In fact, I have this link (https://bit.ly/3nad4mX) to a helpful guide on how to get the driest dishes possible with this dishwasher. ^Jecca
A:AnswerWe use Finish Ultimate Cleaning. It has a rinse agent that greatly decreases water marks. Earlier we tried a generic dishwasher soap and had a lot of trouble with water marks. Also, we use the Sanitize setting to further decrease marks and improve drying. Adds 45 minutes to the cycle but makes a difference.
A:AnswerJust a quick rinse to make sure there are no large food left on dishes. Most of the time I just scrape leftover food into the trash and have had no issues yet.
A:AnswerI’ve read about this all over the internet and it made me fearful to buy the dishwasher as it seems to be very common. It hasn’t happened to me yet though.
A:AnswerThere is no pre-clean cycle. Not sure why you would need to "pre-clean". If the dishwasher is functioning correctly, with good detergent, it should clean the dirty pots pans and dishes without a pre-wash. We put our dishes in dirty, no rinse, just knock off the big chunks and let the machine do it job. This one does the job and does it great.
A:AnswerDear Valued Best Buy Client,
To better assist you with your question about availability and pricing, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
A:AnswerHi there,
The Samsung link below will help you find the serial number of the dishwasher. Please swipe to the right and check which of the three possible locations you can see the dishwasher serial number.
https://www.samsung.com/us/support/#find-codes
^Rodel
A:AnswerHello there,
We recommend visiting your nearest retail outlet to see the appliance in person and measure the distance from the door when it is fully open, to determine the required clearance. To avoid the hassle of travelling,
You can contact the retailer to speak to a salesperson and have them measure it for you. Their details are as follows: The Best Buy Customer Service department is available at (888) 237-8289, 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about the measurements.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148949406) to help our team gather your information.
Have a great day.
^Charles
A:AnswerHi Alanherron,
No, this dishwasher is only available right now in Fingerprint Resistant Black Stainless Steel and Fingerprint Resistant Stainless Steel colors.
^Rodel
A:AnswerGreetings,
To check the price and the availability of the hookup kit, you may contact our Samsung Parts Team at (800) 627-4368. Call any day between Mon - Fri, 9:00 AM - 6:30 PM EST. They can check the availability and compatibility of the parts or accessories you wish to order.
Thank you and have a great day!
-Ricardo
