“Brand New Samsung Washer #WF45R6100AC severely smells like rubber! had it for 7 days, done 12 loads of laundry, ran self clean cycle 3x, wiped it out, left the door open after evry cycle, left the door open overnight, nothing helps! what do i do? HELP!”
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Hi there! I can definitely understand the concern here. It sounds like you've covered the majority of the troubleshooting steps already. However, I'd like to provide this link (https://bit.ly/3hVQ60g) to walk you through the last few. Primarily, you'll need to check the drain hose and the drain pump filter. If those last couple steps do not resolve the odor you're smelling, we would like you to contact us directly for further assistance. You can reference ticket number 1143503372, and reach out to us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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