“Our washer is 2 days old. It’s stuck on Normal Mode and it won’t change to the other features. The Child Lock is off. Any ideas?”
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Hi Hunter! I'm happy to help with this. Though the child lock is the most common cause of the buttons not responding, there are few other things that could cause this. I am providing this link (https://bit.ly/3CaxbYN) that can walk you through what steps to take next. ^Jecca
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