Why is my new washer moving everywhere??? What can I do? null

Hi P, Thank you for sharing your experience with us. About your washer moving everywhere. Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs are not all making secure contact with the ground, or if a large bulky item or huge amount of laundry is in the washing machine. If you just got your front load washer, but didn't remove the shipping bolts, then it will shake a lot. You'll also see some small vibration at the beginning of a cycle as it's weight sensing. https://www.samsung.com/us/support/troubleshooting/TSG01001016/ 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) 4.https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference number:1144242335 Thank you for choosing Samsung. ^Ross

That was a safe assumption to say it's probably the shipping bolts or feet. More than likely it is the tub bearing/gasket etc. I had the same thing happen with mine and when you say moving I bet you mean it is almost bouncing across the floor. That is not normal and not just shipping bolts/feet.

“Why is my new washer moving everywhere??? What can I do?”

This question is for: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI Smart Dial - Brushed Black

Asked by P 3 years ago

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Hi P, Thank you for sharing your experience with us. About your washer moving everywhere. Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs are not all making secure contact with the ground, or if a large bulky item or huge amount of laundry is in the washing machine. If you just got your front load washer, but didn't remove the shipping bolts, then it will shake a lot. You'll also see some small vibration at the beginning of a cycle as it's weight sensing. https://www.samsung.com/us/support/troubleshooting/TSG01001016/ 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) 4.https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference number:1144242335 Thank you for choosing Samsung. ^Ross
Answered by Samsung 3 years ago
Sorry, there was a problem. Please try again later.
That was a safe assumption to say it's probably the shipping bolts or feet. More than likely it is the tub bearing/gasket etc. I had the same thing happen with mine and when you say moving I bet you mean it is almost bouncing across the floor. That is not normal and not just shipping bolts/feet.
Answered by Anonymous 3 years ago
Sorry, there was a problem. Please try again later.
Put rubber pads under the feet
Answered by Gilroy 3 years ago
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