Questions & Answers
- Model:
- WF45T6000AV
- |
- SKU:
- 6427952
Q: Questionhow do I find and order the propane conversion kit for gas dryer. It says compatible but not included.
Asked by propane.
- A:Answer You can check with Best Buy customer service they have the different parts to accompany your stackable.
Answered by Ijoy
Q: QuestionCan I set it to use cold water by default?
Asked by jharris.
- A:Answer I'm not sure I only had it so far for a few loads but so far I love it and it is so much quieter than my other washer,
Answered by Hank
Q: QuestionDoes this machine have a lint or coin trap? If so where is it located?
Asked by Cristybird.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Hi Cristybird, We appreciate your question about lint or a coin trap on this washer. This washer model is equipped with a filter and is located on the lower left-hand side of the washer when facing the front of it. This washer is not equipped with a coin trap. Leo
Answered by Samsung

Q: QuestionAt baseline how long is a normal wash cycle of your front loader...the shortest non-"quick" cycle? "It varies with what's in it" answer is not at ALL helpful. I want to know whether to expect a baseline of less than an hour, or 60,75, 90 minutes or more.
Asked by iris.
- A:Answer Hi Iris. Glad that you ask the cycle time for a normal wash for this model. The cycle time for this model is 45 minutes. Have a great day. Melardo
Answered by Samsung

Q: QuestionWhat is the depth of this washer with the door open?
Asked by Steph.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Hi Steph, Thank you for asking about the depth of the washer when the door is open. The depth is 52 5/8 when the door is open at 90 degrees. If you have inquiries and need further assistance in the future, you can contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Once you contact us, you can provide this reference number 1144888134. Thank you for choosing Samsung, and have a great day! ^Rainly
Answered by Samsung

Q: QuestionJust bought this washer about a month ago and it makes a really loud noise.
Asked by Donna.
- A:Answer Hi Donna, We apologize that your experience with the washer was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. Noises can vary and are hard to describe with words, so to identify the proper troubleshooting steps. You'll want to pick the noise in this guide most similar to what your washer is making, even if it isn't a perfect match. Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide them with this number (1144882289) when you message us to help our team pull up your information. Have a great day. ^Charles
Answered by Samsung

Q: QuestionWhere is the detergent dispenser
Asked by Colleen.
- A:Answer Top front left pull out
Answered by DavidW
Q: QuestionIs this washer an he model?
Asked by ET.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Hi, ET. Glad you asked about the washing machine; if this is a HE washing machine, Your washer is designed to use high-efficiency (HE) detergents. • For the best cleaning results, use a high-efficiency detergent such as Tide HE, Wisk HE, Cheer HE, or Gain HE*. High-efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and cleaning is maximized. Thank you for being a valued customer of Samsung. Have a great day. ^Camille
Answered by Samsung

Q: QuestionWhat base is compatible with these machines
Asked by Kathie.
- A:Answer Hi Kathie Glad you asked. The washer is compatible with Pedestal WE402NW/A. Please see the link for more details. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/?redir=WE402NW Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144805616 Have a great day. ^Charles
Answered by Samsung

Q: QuestionHow far apart are the legs from front to back? I have a tray built into the floor which is 32 inches deep, but the indented center part is only about 27 inches deep, so I need the feet to fit within the center part. Thanks.
Asked by Taptap.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Measured a display model. It's almost 25"
Answered by Anonymous
Q: QuestionCan you order this washer to open opposite - facing the washer ordering the hinges on the right side instead of the left?
Asked by Barbara.
- A:Answer Hi Barbara, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. The door of this washer is not interchangeable nor can it be ordered to open from left to right with the hinges on the right side. I have shared the user manual link below for your reference. Please access the link to learn about the features and functions of the washer. https://downloadcenter.samsung.com/content/UM/202207/20220701140246912/WF6000T_UM_DC68-04006R-03_EN_CFR_MES_R.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144763242 Leo
Answered by Samsung

Q: QuestionWhat is the energystar rating ?
Asked by Kenny.
- A:Answer Hi Kenny. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Bespoke 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center in Stainless Steel. Yes, this is an energy star-rated appliance with a rating of 2.9 90 kWh/yr. ENERGY STAR®-rated CEE Tier 2 IMEF = 2.95 IWF = 2.9 90 kWh/yr You may also refer to the user manual about the ENERGY STAR® rate on page 1. https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/front-load/pd/wf45t6000aw-a5/pdf/WF45T6000AW.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144647969 Have a great day. ^Charles
Answered by Samsung

Q: QuestionCan you operate it from your iPhone
Asked by Shaun.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Hi, Shaun. Glad you asked about the washers and if you can operate them with an iPhone. If you are asking about the Smart care function, the Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only). Thank you for being a valued customer of Samsung. Have a great day. ^Camille
Answered by Samsung

Q: Questiondryer exhaust length is how fall can duct run
Asked by charlie.
- A:Answer I purchased a washing machine. The tube was short but got it working
Answered by Kev1234
Q: QuestionIf I use the stacking kit (SKK-8K), what is the total height of the washer + dryer + stacking kit all together?
Asked by jeanbean.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Hi jeanbean, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ - Platinum. The total height will be 78.5 inches. I have shared the user manual link below. Please access the link and turn to page 20 for the complete dimension of the stacked home appliance. https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144568657 Leo
Answered by Samsung

Q: QuestionDo the dryer needs to have the hook up with the hose and everything in a apartment complex or it dont need that
Asked by Dantis.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer If you mean the exhaust hose, yes, you do need it hooked up, great machine too! Really pleased with it. I figure you’re getting the gas model? You would also need the gas hook up if you are. If electric model, obviously you would not. Good luck
Answered by Manolo
Q: QuestionI purchased this washer so it would match up with my Samsung dryer but the stacking brackets won’t line up. Is it incompatible with my older Samsung-7.5 Cu. Ft. 13-Cycle Steam Electric Dryer-Stainless Platinum-DV520AEP?
Asked by Jason.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Hi Jay, Thank you for reaching out and we hope you are in good health. We are happy to know that you have purchased a Samsung washer and we hope it is up to your standard. We are saddened to know that the stacking kit you have isn't lining up. The dryer with model number DV520AEP uses a stacking kit with model number SK-5A. I have shared the user manual for the dryer below. Please access the link and turn to page 3. https://downloadcenter.samsung.com/content/UM/201702/20170217101233966/DV520AE-02836B-01_XAC.pdf The washer, that was newly purchased, uses a stacking kit with model number SKK-8K. I have shared the user manual below for the washer. Please access the link and turn to page 20. https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf The washer and the dryer cannot be stacked as the stacking kits that each home appliance uses a different one. Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144560164 Leo
Answered by Samsung

Q: QuestionHow many volts does this use?
Asked by stonee.
- A:Answer Hi stonee, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. The washer uses 120 Volts. I have shared the user manual link below. Please access the link and turn to page 17 for the electrical requirements. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144549493 Leo
Answered by Samsung

Q: QuestionI have a machine washable 4x6 rug. Can this go in the washer? It's not a shag and the pile is very low. I will hang it out to dry.
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Hello. Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ if you can was a rug. Regarding your concern, as long as the backing of the rag is not rubber, you can use the washing machine. As rugs with rubber backing may come off and stick to inside the drum, this may result in malfunction such as a drainage error. I suggest you check this link to your user manual for assistance. Please go to page 11. https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144549619 ^Camille
Answered by Samsung

Q: QuestionHi! Once the washing cycle is complete, does the load continue to tumble with a fan within the machine. If so, how long will the fan/tumble cycle run?
Asked by Stacey.
- A:Answer Hi Stacey, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. Once the wash cycle is complete (Wash - Rinse - Spin), the washer will not add nor will it continue to tumble like a dryer that is designed to avoid creases after a dry. I have shared the user manual link below. Please access the link and turn to pages 31 - 35 for the cycle overview. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144531409 Leo
Answered by Samsung






































