Questions & Answers

Q: QuestionI need the full dimensions on this machine i have a small space. Washer i have now is only 23 1/2 inchs and hight 34 inchs

Asked 5 years ago by Wayneb.

• A:Answer The following information was taken from page 18 of the Samsung washer user manual (WF45T6000A): Overall height = 38.7 inches (984 mm) Width = 27 inches (686 mm) Depth with door open = 52.6 inches (1337 mm) Depth = 31.3 inches (796 mm)

  Answered 5 years ago by MartyVerified Purchase

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Q: QuestionCan you swap the way the doors open? In my setup my washer needs to be on the right.

Asked 5 years ago by Alie.

• A:Answer No

  Answered 5 years ago by JazzyVerified Purchase

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Q: QuestionDo these have risers for ADA ht?

Asked 5 years ago by Janice.

Q: QuestionI bought the matching washer WF45T6000AW with this and I am getting it installed in a 2-door closet. The doors are only 77inches tall but the inside is still about 12 inches taller. Is that enough room to stack them?

Asked 5 years ago by StackingDimensions.

• A:Answer Hello StackingDimensions, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry on what measurement is needed for you to stack this Samsung washer. We understand that this information may be essential for you. We're here to help. As per checking, the required height for installing a washer with a stacking kit is 77.5" to 83.5". For reference, attached is a link to the user manual containing information about the product. See page 14 for the required dimensions when installing the washer. https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144272274 -Angelica

  Answered 4 years ago by Samsung

  
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Q: Questiondoes this quaify for energy savings

Asked 5 years ago by fish.

• A:Answer Hi fish, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White Yes, this washer is Energy Star rated. Please access the specification sheet below to know more about the home appliance. https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/front-load/pd/wf45t6000aw-a5/pdf/WF45T6000AW.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144408379 Leo

  Answered 4 years ago by Samsung

  
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Q: QuestionCan this stack with the DV42H5000EW Samsung - 7.5 Cu. Ft. 9-Cycle Electric Dryer?

Asked 5 years ago by TK423.

• A:Answer Yes

  Answered 5 years ago by CherieVerified Purchase

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Q: QuestionDoes the Samsung Front Load Model WF45T6000AW have different water levels for amount of clothes?

Asked 5 years ago by Hank.

• A:Answer Water levels are set by the kind of wash you are doing....like normal wash, heavy soiled, delicates, others to include rinse and spin. Everything is automatically set by your choice. However, you can set number of rinses, spins etc , depending on your needs.

  Answered 5 years ago by BettygVerified Purchase

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Q: QuestionWhat size drip pan is needed for this machine? I'm guessing 27" by 27" because it could not possibly be 35" deep - I believe that is just the spacing from the wall.

Asked 5 years ago by DripPanConcernedCustomer.

Q: QuestionCan I stack this washer with my old dryer SAMSUNG MOD. DV42H5000EW ?

Asked 6 years ago by eduale.

Q: QuestionIt could be staked with a dryer ?

Asked 6 years ago by eduale.

• A:Answer Hello eduale, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if you could stack this Samsung washer with a dryer. We understand that this information may be essential for you to know. We're here to help. Yes, you can stack this washer with a dryer as per checking. The matching dryers are (model number): Electric Dryer: DVE45T6000AW/A3, DVE45T6020W/A3 Gas Dryer: DVG45T6000AW/A3, DVG45T6020W/A3 See page 20 of the user manual for the installation requirement for reference. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144326278 -Angelica

  Answered 4 years ago by Samsung

  
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Q: QuestionCan I stack a 27" dryer on top of this washer?

Asked 6 years ago by Anonymous.

• A:Answer Hello. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if you can stack a 27" dryer on top of this washer. Regarding your concern, you can check these model numbers of compatible dryers you can stack with this washer. Electric Dryer DVE45T6000AW/A3 DVE45T6020W/A3 Gas Dryer DVG45T6000AW/A3 DVG45T6020W/A3 Here is a link for the full specs, dimensions, and features. https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu-ft-front-load-washer-with-vibration-reduction-technology-plus-in-white-wf45t6000aw-a5/#specs Also, here is the link to your user manual for further assistance. Please go to page 20. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144322314 ^Camille

  Answered 4 years ago by Samsung

  
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Q: QuestionHi there. My Samsung washer no longer works and needs to be replaced. I called Samsung directly and was on the phone for over an hour and still couldnt answer a simple question. Can this washer be stacked with Samsung dryer model #WF45T6000AV???

Asked 1 year ago by Gio.

• A:Answer Hi Gio, We are here to help you in getting the information that you ned. We would like to speak to you directly to gather more information and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149241434), to help our team pull up your information. Have a great day! ^Rodel

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the dryer come with the cord or do I have to purchase separately?

Asked 2 years ago by Jen.

• A:Answer Yes it comes with cord…..

  Answered 2 years ago by MarquitaGVerified Purchase

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Q: QuestionWhy is this washer dispensing detergent and softener at the washing cycle?

Asked 2 years ago by RAFAEL.

• A:Answer Hi Rafael, To help with the washer, please see the link below, follow the steps, and click the hyperlinks for further help. Dispenser drawer issues in Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01207154/ Have a nice day. ^Aloe

  Answered 2 years ago by Samsung

  
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Q: QuestionHow much water does this washer use per load?

Asked 2 years ago by Janae.

• A:Answer Hello Janae, This washer model recognizes the weight of the objects and automatically adjusts the appropriate water level, washing duration, rinse counts, and spin counts. -Kimberly

  Answered 2 years ago by Samsung

  
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Q: QuestionHow can I set it to cold? If I adjust the temp to the lowest setting (1 light) the clothes come out steaming hot

Asked 2 years ago by Bryan.

• A:Answer your cold water might be "turned off" at the wall connection. I only wash in cold water to save money so I hit the temp button to cold ( one light) . If the clothes come out steaming-hot...then you are not getting any cold water.

  Answered 2 years ago by Cyclone3211Verified Purchase

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Q: QuestionIt sounds like if we were to purchase this machine to be installed by Best Buy we also need to purchase new fill hoses. Can you please link the fill hoses we would need to buy? Also, if not stacking does this require a pedestal? Thank you.

Asked 3 years ago by NewWashingMachine.

• A:Answer Hi There. Glad that you ask where to buy the fill hoses and if this requires a pedestal. A pedestal is not required, but adding a pedestal to both washer/dryer, it is more comfortable to load and unload laundry. It will also make it harder for small children to reach inside the washer or dryer. For your reference, this is the compatible pedestal on your model (WE402NW/A3). You may refer to these options to purchase the fill hoses: 1. Samsung Parts Website (directly on your model: https://www.samsungparts.com/Products/Parts_and_Accessories/WF45T6000AW/A5/Default.aspx 2. Samsung Parts Team : (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST. Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionBecause of water limitations I need to know the maximum and min amounts of water used. I understand you don't seem to want to answer this question as different according to amount of load but you must know the max and min range.

Asked 3 years ago by brenda.

• A:Answer Hi Brenda. Glad that you ask the minimum and maximum water used on this model. We don't have a specific minimum and maximum range of water used. Save water and electricity by only washing full loads (the exact amount depends upon the program used). Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionIs this washer compatible with my current washer pedestal WE357A0PXAC?

Asked 4 years ago by Jerry.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum

• A:Answer Hi Jerry, Thank you for reaching out. We appreciate your time today in asking if your Samsung pedestal is compatible with the washer. Yes, this washer is compatible with your Samsung pedestal with model number WE357A0PXAC. The dimension of the washer 27" W x 38.7" H x 31.3" D is compatible with the dimensions of your pedestal. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144786576 Leo

  Answered 4 years ago by Samsung

  
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