Questions & Answers
- Model:
- WF45T6000AW
- |
- SKU:
- 12372867
Q: QuestionFive years or so I junked a Samsung washer that we bought new the year before because it stunk. We bought a Whirlpool that never smelled bad, but it just crashed. I am shopping for a new washer and Samsung is on sale. Did they fix the stink problem?
Asked by Anonymous.
- A:Answer Hello there, We are glad to receive your inquiry. Let’s get you the details you need. We guarantee you that our washers have undergone and passed strict quality control. If you encounter stinking issues with your unit, please click the link and the hyperlinks for tips on how to address them. Samsung washing machine or laundry smells bad (Please select what kind of odor is coming from your washer): https://www.samsung.com/us/support/troubleshoot/TSG10007246/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151398483 so our team can pull up your information when you message us. Have a great day. -John
Answered by Samsung
Q: QuestionDo u have to stack this and does it have lvling feet?
Asked by Anonymous.
- A:Answer Hello there, No, you do not have to stack this Samsung washing machine; it can be used as a standalone unit. It is designed with a shallower depth to fit within existing laundry spaces and can be stacked with a compatible dryer if desired, using a separate stacking kit. And yes, this washer has leveling feet. These feet are essential for ensuring the machine is installed on a level, solid floor to prevent excessive vibration, unbalancing, or movement during operation. Have a great day. -John
Answered by Samsung
Q: QuestionCan it be installed to normal drain height, but 8’ lateral drain distance.? Location is 8’ to right of drain box. Thanks.
Asked by Romo.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Hi there, Yes, this washer model can be installed on a normal drain height; it needs to meet a minimum drain height of 18" (46cm) to prevent the washer from siphoning water. Have a great day. -John
Answered by Samsung
Q: QuestionIs there a setting for deep fill and soak?
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Greetings! No, Samsung front-load washing machine models like this one do not have a Deep Fill feature or cycle. This feature is typically found on Samsung top-load washing machines. This model also does not include a Soak cycle, but it does have a Pre-Soak feature. By pressing the Pre-Soak button on the control panel at the start of the wash cycle, the machine adds 30 minutes of soaking time before the main wash begins. Leo
Answered by Samsung
Q: Questiondo I need to buy a kit to stack my washer and dryer
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Greetings! Yes, a compatible stacking kit is required to stack a compatible Samsung dryer with this Samsung washing machine model. The correct stacking kit for this washer and its matching dryer is model SKK-8K. Leo
Answered by Samsung
Q: QuestionWhat is hose the in and the out hose Capable with this washer
Asked by Johanna.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Hi Johanna, We recommend contacting our Samsung Parts Team at (800) 627-4368. They are available Monday through Friday from 9:00 AM to 6:30 PM EST to assist you with finding a compatible hose for your unit. They can verify the availability of the parts and accessories for the appliance. You may also contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. -Kimberly
Answered by Samsung
Q: Questioncan door be reversed
Asked by CraigJ.
- A:Answer Hello CraigJ, No, the washer's door is not reversible. Have a great day. -Kimberly
Answered by Samsung
Q: QuestionI have an older pedestal, Is it compatible to my existing WE357A7W pedestal? Will it fit and sit nicely?
Asked by Iman.
- A:Answer No, Iman, the pedestal with model WE357A7W is not compatible with the washer, as the compatible pedestal would be WE402NW/A3. Have a great day. ^Camille
Answered by Samsung
Q: QuestionI have a Samsung WF448AAP washer that I need to replace. It has a pedestal that I would like to use with this new washer. Are they compatible?
Asked by demonreader.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Hi there, We would like to speak to you directly to get the model number of the pedestal and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1150366729), to help our team pull up your information. Have a great day! ^Rodel
Answered by Samsung
Q: QuestionWhy does the washer all off. A sudden doesn’t automatically unlock the doo4 & I have to do it manually.
Asked by Yanna.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Hi Yanna, Kindly check if the child lock of your washer is deactivated. Here is the user manual; kindly go to page 39 for a guide on how to unlock the child lock feature of the washer. User manual. https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf Thank you and have a great day! -Ricardo
Answered by Samsung

Q: Questionwill this pedestal work? WDPAW. SINO:007KW)) 165
Asked by em.
- A:Answer Hi there, Here is the link for the compatible pedestal with this washer model WF45T6000AW. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1149408170), and it will help our team pull up your information. ^Rodel
Answered by Samsung

Q: QuestionAre there any front load washers with the door hinge on the right when facing the unit?
Asked by TIJERASMIKE.
- A:Answer Hi there, No, the door hinge on a Samsung front-load washer is typically fixed on the left side. ^Rodel
Answered by Samsung

Q: QuestionIs it possible to reverse the door swing on this front load washer model?
Asked by Maria.
- A:Answer Hi there, No, the washer's door is not reversible. ^Rodel
Answered by Samsung

Q: QuestionDoes this washer have an extra water option? Can I add extra water to any cycle?
Asked by WashingQueen21.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Hi there, No, the washer detects the weight of the clothes and automatically adjusts the optimal water level. ^Rodel
Answered by Samsung

Q: QuestionCan I put blankets in this
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Hi there, Yes, as long as the blankets are 6.6 pounds or less. ^Rodel
Answered by Samsung

Q: QuestionDoes it have box for storage
Asked by Phillip.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Hi Phillip, No, box storage is not included with this model of washer. Thank you and have a great day! -Ricardo
Answered by Samsung

Q: QuestionLooking for the Samsung washing machine and dryer set in PLATINUM with CHAMPAGNE trim. Do you have this color?
Asked by VKCAKC.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Hi there, The platinum with champagne trim is not a colour option available for this model. Please see the colour option for the model on the product page on the upper right section under the Key features section. Product page https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu-ft-front-load-washer-with-vibration-reduction-technology-plus-in-white-wf45t6000aw-a5/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148934129) to help our team gather your information. Have a great day. ^Charles
Answered by Samsung

Q: QuestionIs it compatible with stacking kit: SKK-7A? My Samsung washer "WF45M5500AP" broken down and trying to replace with same because space is tight, I can only stacked them. Thank you.
Asked by Joshua.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer No, Andrew, the compatible stacking kit for this washer would be SKK-8K. Have a great day. ^Camille
Answered by Samsung

Q: QuestionCan I stack an LG dryer on top of this washer? The dryer is the same width and length as the washer. Thanks!
Asked by Greg.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Hello Greg, No, it is essential to stack our washer with its matching pair, as they are designed to work together with a specific stacking kit. This will ensure the unit remains undamaged and operates effectively. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148694650) to help our team pull up your information when you message us. Thank you. -Kimberly
Answered by Samsung








































