“I have had 5 washing machines in the last 9 months, Amana , GE and LG all have broken, nothing but issues with deliveries, parts and pick up. How is Samsung's customer service and are parts readily available if needed?”
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Hi Gina! Great questions! We're always here to help in any way we can. While we do try to have all necessary parts available, if ever they were not available, we would discuss other options with you to determine the best course of action at that time. If you have any other questions or concerns, please feel free to reference ticket number 1143497615, and contact us directly through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Sorry, there was a problem. Please try again later.Personally, I have never had to use their Customer Service. The last washer was 7 years old and out of warranty. I have 3 TV's, one a 3D model...All Samsung. It is 12 years old and works perfectly. I'm not sure how old the others are. We just purchased Samsung Kitchen Appliances and LOVE them. Our next TV will also be a Samsung and will likely be purchased this year.
Sorry, there was a problem. Please try again later.In person it's fine but don't ever call the 888-Best-Buy number it's a total waste of your time, no one knows what there doing
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