“I use the self-clean feature often, but still find pieces of mildew or brown specs at the bottom of the washer every now and then. Is there something else I’m supposed to be cleaning? I don’t see a filter or anything anywhere.”
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Use pod to clean the washer, i purchased some from Walmart & they are just fine. You can do that "self clean" using those cleaning pod once a month, and trust me you will have nothing there.
Sorry, there was a problem. Please try again later.Hi there, The washer is essential in every household. Let’s gather the information you need to ensure your clothes are clean after each cycle. The link below will help you ensure that you have clean clothes. Learn more by checking the hyperlinks and watching the embedded video. Clothes are not clean after washing in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Here's an additional link to ensure your washer is clean to prevent mildew, smell, and mold. How to clean your Samsung washer: https://www.samsung.com/us/support/answer/ANS10003197/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148573658) to help our team pull up your information when you message us. Have a great day, -Ernest-
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