Questions & Answers

Q: QuestionDoes this washer have an automatic temperature control?

• A:Answer Yes, this washer has automatic temperature control.

Q: QuestionCan I control this washing machine with a smartphone app?

• A:Answer Yes, you can control this washing machine with a smartphone using the SmartThings App.

Q: QuestionIs there a dispenser for bleach in this washing machine?

• A:Answer Yes, this washing machine has a bleach dispenser.

Q: QuestionAre there a lot of preset washing cycles available on this machine?

• A:Answer Yes, there are 10 preset washing cycles available for different washing needs.

Q: QuestionDoes this washing machine have a self-cleaning feature?

• A:Answer Yes, this washing machine has a self-cleaning feature to keep the tub fresh.

Q: QuestionDoes this washing machine have a built-in water faucet?

• A:Answer Yes, this washing machine has a built-in water faucet, called Active WaterJet.

Q: QuestionIs it possible to control this washing machine with an app?

• A:Answer Yes, this washing machine can be controlled with an app.

Q: QuestionCan I delay the start of a washing cycle?

• A:Answer Yes, you can delay the start using the delay start option.

Q: QuestionAre end-of-cycle signals available on this washing machine?

• A:Answer Yes, this washing machine has an end-of-cycle signal.

Q: QuestionDoes this washing machine have a self cleaning feature?

• A:Answer Yes, this washing machine has a self clean feature that will notify you every 20 wash cycles.

Q: QuestionDoes this washing machine have a built-in water faucet?

• A:Answer Yes, this washing machine has a built-in water faucet.

Q: QuestionDoes this washing machine have a dispenser for fabric softener?

• A:Answer Yes, this washing machine includes a fabric softener dispenser.

Q: QuestionHow many preset washing cycles does this machine have?

• A:Answer This washing machine has 10 preset washing cycles.

Q: QuestionHow long does it take to wash a load of clothes?

Asked 2 years ago by washer.

• A:Answer Hello there, We want to assist you as best as we can. There is no specific time for the wash cycles. This washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionCan the washer just be operated manually

Asked 2 years ago by William.

• A:Answer Hi William, Yes, this Samsung washing machine model can be operated manually. The washing machine has a control panel where you can select the wash cycle, temperature, water level, start and stop the cycle, etc. This washing machine model has the capability of connecting to a wireless connection to enhance the user experience and is not the primary way to control the washing machine. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionCan it wash king size bed comforter

Asked 1 year ago by Lyle.

• A:Answer Hello Lyle, Yes, this washer can efficiently wash a king-size comforter weighing up to 7.5 pounds (3.5 kg). Have a great day. -John

  Answered 1 year ago by Samsung

  
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Q: QuestionCan it be opened while washing

Asked 1 month ago by Lolo.

• A:Answer Hi Lolo, No, the lid cannot be opened during the wash cycle. Please visit your User Manual and turn to page 8, (Critical usage Warnings): https://downloadcenter.samsung.com/content/UM/202505/20250515142134647/OID65777_IB_WA3500C_EN_250508.pdf -Diana

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes it have a dog wash setting?

Asked 4 months ago by Birdy.

• A:Answer I am sorry to inform you that there is no dog wash setting, however it does a good job on our clothes. It does have a setting for bedding as long as it isn't packed too much but no dogs allowed.

  Answered 4 months ago by AnonymousVerified Purchase

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Q: QuestionDoes the dryer have a light inside?

Asked 4 months ago by Rick.

• A:Answer My dryer does not have a light inside.

  Answered 3 months ago by DeniseVerified Purchase

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