“What is wrong when there is sound and no picture? Is there a lamp to replace like in a DLP television? I came home and was told there was no picture; however, there is sound. Does this also require a lamp like the DLP?”

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• no

  Answered by wildone 11 years ago

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• This particular problem can be caused by a number of factors, ranging from a defective display panel or main board to loose internal connections. If you haven't already done so, I'd encourage you to contact the manufacturer directly or our in-home service team at 1-888-BEST-BUY (1-888-237-8289) to schedule an in-home service appointment.

  Answered by AaronGS 11 years ago

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