“Every time I turn my tv on, it says I have no internet connection. I have to turn the tv off and turn it back on a few minutes later. Why is it doing this? It started about 2 months ago and I bought it 4 month ago.”

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• Return unit to factory settings and reprogram if this does not work return to place of purchase for exchange.

  Answered by Chris 4 years ago

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• Hello Kasekin, I’m sorry to see that you are having difficulties with Internet connection. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Cristian

  Answered by Samsung 4 years ago

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• Hold down the power button for awhile to force a system restart. Much like restarting your phone.

  Answered by Daniel 4 years ago

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