A:AnswerEdjab, I’m sorry to see that you are having difficulties with WIFI connectivity.
So that we can better troubleshoot towards a solution, please reach out to Samsung TV Support at:
― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri
― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you. ^Celina
A:AnswerHi there! Thank you for considering the TU7000. Because HDMI 2.1 is a complicated spec, we hope that focusing on TV features will be more helpful to you when deciding on the best model for your usage scenario. Our TU7000 has 2 HDMI ports, both of which support Auto Low Latency Mode (ALLM/Auto Game Mode). The “HDMI In 2” port also supports eARC.
If you are looking for a model that also offers 4K@120fps (FRL), please consider our QLED Q70T Series, which has FRL on HDMI 4. All Samsung 2020 model year QLED TVs 55” and bigger starting from the Q70T Series are capable of 4K@120fps, as well as offer Variable Refresh Rate (VRR) and FreeSync. ^Gina
A:AnswerJakeparelta - Thank you for inquiring about the TU7000. Because HDMI 2.1 is a complicated spec, we hope that focusing on TV features will be more helpful to you when deciding on the best model for your usage scenario. This series has 2 HDMI ports, each capable of Auto Low Latency Mode (Auto Game Mode). The “HDMI In 2” port additionally supports eARC.
If you are looking for a TV that can further support 4K@120fps, please check out the first series in our 2020 TV lineup to do so -- the 55" Q70T with 4K@120fps available on HDMI 4. All Samsung 2020 model year QLED TVs 55” and bigger starting from the Q70T Series have 4K@120fps, VRR and FreeSync. If you have further questions, please reach out to us at 1-800-SAMSUNG.
^Gina
A:AnswerH HappyDog, I’m sorry to see that you are having difficulties with you HDMI port 1.
So that we can better troubleshoot towards a solution, please reach out to Samsung TV Support at:
― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri
― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you. ^Celina
A:AnswerHi Patrick! You can connect the TU7000 via WiFi or Ethernet cable. The TU7000 also has a coaxial input; you sure can watch cable as well! ^Gina
A:AnswerHi DB! You can cast directly from the bike to the TU7000. Click Settings in upper right corner of the tablet, then select Cast Screen, then connect to your TV. ^Gina
A:AnswerHi there! I’m sorry to see that you are having difficulties with setting up your device.
So that we can better troubleshoot towards a solution, please reach out to Samsung Support at:
― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week
― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you.
^Gina
