“I have a Samsung soundbar that wish to be connect to my TV, is a hw j250, got an optical audio cable did the connection and I cannot listen the audio in my soundbar. I need an specific brand of optical audio cable?, not even works with the Bluetooth.”
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Try connecting an HDMI cable from the soundbar to the TV into the ARC port. If opitcal, then you have to select that option in the sound bar. The ARC will give you better volume control
Sorry, there was a problem. Please try again later.I found that I did not need a sound bar
Sorry, there was a problem. Please try again later.Hi Tuti! I am very sorry to hear about the difficulties you are experiencing setting up your Samsung soundbar with your new Samsung TV. Our products do not require a specific optical cable and should work with any standard cable, you may want to check the audio output settings on the TV. We would love the opportunity to investigate this issue further, please call us at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim
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